Supplier Management Analyst

PACCAR•Renton, WA

19h•$70,500 - $96,690•Onsite

About The Position

In this position, you will work directly with our network of Kenworth and Peterbilt dealers, the sales teams and our supply base to drive truck down performance and expedite orders for key customers and fleets. In this dynamic role you will be responsible for establishing and managing relationships with our supply base and working diligently to get customer orders prioritized and shipped. At the same time, you will develop relationships with our regional sales teams and dealer network to establish trust and credibility that make us a “best in class” customer service provider.

Requirements

Bachelor’s degree in a related field, preferred; otherwise enrolled, actively pursuing and within 2 years of completion required.
1 Year of relevant experience required.
Strong knowledge of Microsoft Excel, Word, and PowerPoint as well as AS400.
Experience with Salesforce.

Nice To Haves

Strong problem solving, communication, and negotiating skills.
Proven ability to work in a team-oriented, multi-functional business environment.
Knowledge of truck components, aftermarket sales, parts distribution and manufacturing.
Knowledge of engineering concepts.
Strong project management skills.

Responsibilities

Manage supplier truck down and expedite performance, order processes and customer service responsiveness.
Work with supplier, dealer and internal stakeholders to expedite critical orders.
Prioritize supplier performance issues and develop action plans to address them.
Analyze data from multiple sources to identify part trends and opportunities to improve supplier performance, reduce truck down orders and improve customer experience.
Report to PACCAR Parts executive leadership, customer service and marketing management on supplier truck down and expedite performance.
Identify and execute process and systems changes to improve responsiveness to customer inquiries and reduce lead time.
Prepare supplier communications, management reports and supplier performance records.
Work with internal teams and suppliers to identify alternative parts that meet customer needs when requested parts are not available.

Benefits

401k with up to a 5% company match
Fully funded pension plan that provides monthly benefits after retirement
Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
Tuition reimbursement for continued education
Medical, dental, and vision plans for you and your family
Flexible spending accounts (FSA) and health savings account (HSA)
Paid short- and long-term disability programs
Life and accidental death and dismemberment insurance
EAP services including wellness plans, estate planning, financial counseling and more
This position is eligible for a holiday gift