Supervisory Workers' Compensation Claims Examiner

Air Force Services Agency•Kelly AFB, TX

1d•Onsite

About The Position

This regular full-time Nonappropriated Fund (NAF) position is assigned to the Air Force Services Center at Port San Antonio, Texas, and is guaranteed 40 hours per week. The position oversees the design, development, implementation, administration, and management of the Air Force’s self-insured and self-administered NAF Workers’ Compensation Program. The incumbent directly supervises nine regular full-time employees in the Workers’ Compensation Branch, including a team leader, claims examiners, and claims technicians. Employees in regular category positions are eligible for benefits.

Requirements

Experience as a NAF Workers’ Compensation Claims Examiner.
Knowledge of overall administration of the NAF Workers’ Compensation Program under the LHWCA.
Knowledge of Department of Labor requirements for a self-insured/self-administered program, including statutes, policies, procedures, rate calculations, and claims adjudication.
Knowledge of budgeting requirements and procedures.
Ability to supervise experienced and inexperienced Claims Examiners and administrative staff effectively.
Ability to manage and execute multiple projects simultaneously.
Ability to work effectively and harmoniously with senior management, peers, and subordinates.
Ability to analyze problems, apply sound judgment, think independently, apply practical solutions, and provide alternatives.
Ability to communicate effectively orally and in writing.
Complete a background investigation with favorable results.
Be a U.S. citizen or a legal U.S. resident for at least three years, subject to the stated residency provisions.
Provide proof of claimed eligibility or preference by the application closing date, where applicable.
Meet applicable employment verification, pre-employment, and installation-access requirements; direct deposit is required.

Responsibilities

Directly supervise nine regular full-time employees in the Workers’ Compensation Branch and ensure branch goals and standards are met.
Conduct on-the-spot and semi-annual feedback sessions, assign performance ratings, and administer the performance management system.
Empower the Team Leader to prioritize and distribute claims workload equitably.
Mentor and provide guidance and expertise to Workers’ Compensation team members on policies and procedures.
Identify policy and procedure revisions to improve quality, timeliness, efficiency, use of resources, and branch productivity.
Research, interpret, analyze, and apply laws relating to the Longshore and Harbor Workers’ Compensation Act (LHWCA).
Conduct case-file audits for compliance with statutory law, case law, Department of Labor policies, and office procedures; follow up to ensure deficiencies are resolved.
Prepare required Department of Labor filings within statutory time limits, including Advance and Final Assessments, LS-274, LS-275, and LS-513.
Calculate and establish annual cost-of-living compensation increases for permanently and totally disabled claimants.
Manage litigation to ensure timely and cost-effective claims resolution.
Work with AFSVC/JA to negotiate settlements of old and nuisance claims.
Prepare and review claim documentation for accuracy and submit it to the Actuarial for the annual Workers’ Compensation budget.
Apply Equal Employment Opportunity concepts when selecting personnel for vacancies.