Senior Claims Examiner, Workers' Compensation
About The Position
Gallagher is hiring a Senior Claims Examiner to manage Workers' Compensation indemnity claims, resolve complex claim issues, and deliver efficient, fair outcomes and exceptional service. The role includes litigation management, lien resolution, maintaining accurate claim diaries, updating reserves, timely stakeholder reporting, collaboration with legal teams, identifying subrogation opportunities, and working with clients to maintain satisfaction. This is a remote position based in California. Candidates must reside in California. Keenan, a Gallagher company, serves hospitals, public agencies, and California school districts, with services including employee benefits, workers' compensation, loss control, financial services, and property and liability. The target salary range is $75,000 to $105,000 annually. Actual compensation may vary based on education, experience, skills, abilities, internal equity, market data, and geographic location.
Requirements
- High school diploma.
- Five years of related claims experience.
- Appropriate licenses and/or certifications in all states where claims are handled, or the ability to obtain them according to local requirements.
- Extensive knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
- Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, communicate effectively verbally and in writing, and embrace new challenges.
- Analytical skills to make decisions and resolve complex issues involved in handling losses.
- Ability to negotiate the settlement and disposition of serious claims and interpret related documentation.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Manage Workers' Compensation indemnity claims.
- Oversee complex claim issues, including litigation management and lien resolution.
- Maintain accurate claim diaries, update reserves, and provide timely reporting to key stakeholders.
- Collaborate with legal teams and identify opportunities for subrogation.
- Work closely with clients to maintain satisfaction.
- Prepare and attend file reviews to ensure claims are progressing effectively.
- Negotiate settlements and resolve outstanding liens.
- Monitor and guide defense attorneys to achieve optimal outcomes.
- Ensure compliance with regulatory requirements and deadlines.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- A collaborative, people-first culture with accessible leadership.
- The opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
