Workers’ Compensation Claims Examiner - Hybrid

Great West Casualty Company•Washington, NV
•Hybrid

About The Position

Great West is seeking a Workers’ Compensation Claims Examiner to investigate, evaluate, and proactively manage workers’ compensation claims from start to finish. The role includes negotiating settlements, building relationships with injured workers, employers, medical providers, and attorneys, and making timely, thoughtful decisions that support successful claim resolution and an outstanding customer experience. The examiner will contribute to a collaborative team focused on excellence and continuous improvement. The position is based in Boise, Idaho, with a hybrid schedule of three days in the office and two days remote. A robust relocation package is available. Great West highlights manageable caseloads, decision-making autonomy, team collaboration, and opportunities for professional growth.

Requirements

  • Prior experience in workers’ compensation claims or a related insurance, claims, or risk management role.
  • Strong communication, organization, and multitasking skills.
  • Critical thinking and confidence in making sound, independent decisions.
  • Effective negotiation skills and a solutions-focused mindset.
  • A genuine desire to learn, grow, and expand insurance industry expertise.

Responsibilities

  • Investigate, evaluate, and proactively manage workers’ compensation claims from start to finish.
  • Negotiate settlements and drive claims toward successful resolution.
  • Build strong relationships with injured workers, employers, medical providers, and attorneys.
  • Make thoughtful, timely decisions while delivering an outstanding customer experience.
  • Contribute to a collaborative team focused on excellence and continuous improvement.

Benefits

  • Competitive compensation.
  • Generous paid time off and paid company holidays.
  • Medical, dental, vision, life, and long-term disability coverage.
  • Company-matched 401(k).
  • HSA and FSA.
  • Paternal leave.
  • Adoption assistance.
  • Fertility and family planning assistance.
  • Pet insurance.
  • Retail discount programs.
  • Community volunteer opportunities.
  • Wellness programs and gym subsidies.
  • Scholarships for dependents and tuition reimbursement.
  • Company-paid continuing education and monetary awards for professional development.
  • Hybrid work schedule with three days in the office and two days remote.
  • Robust relocation package.
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