Workers’ Compensation Claims Examiner - Hybrid

Great West, an Old Republic Company•Meridian, ID
•Hybrid

About The Position

Great West, an Old Republic Company, is hiring a Workers’ Compensation Claims Examiner for a hybrid position based in Boise, Idaho, with three days per week in the office and two days remote. The role investigates, evaluates, and manages workers’ compensation claims from beginning to end, negotiates settlements, and works toward successful claim resolution. The examiner builds relationships with injured workers, employers, medical providers, and attorneys, while making timely, thoughtful decisions and delivering excellent customer service. The position offers manageable caseloads, autonomy in decision-making, and support from a collaborative team focused on excellence and continuous improvement. Great West describes itself as a leading provider of insurance solutions for the trucking industry, with more than 1,200 professionals across the country. A robust relocation package is available.

Requirements

  • Prior experience in workers’ compensation claims or a related insurance, claims, or risk management role.
  • Strong communication, organization, and multitasking skills.
  • Critical thinking skills and confidence making sound, independent decisions.
  • Effective negotiation skills and a solutions-focused mindset.
  • A genuine desire to learn, grow, and expand insurance industry expertise.

Responsibilities

  • Investigate, evaluate, and proactively manage workers’ compensation claims from start to finish.
  • Negotiate settlements and drive claims toward successful resolution.
  • Build strong relationships with injured workers, employers, medical providers, and attorneys.
  • Make thoughtful, timely decisions while delivering an outstanding customer experience.
  • Contribute to a collaborative team focused on excellence and continuous improvement.

Benefits

  • Competitive compensation.
  • Generous paid time off and paid company holidays.
  • Medical, dental, vision, life, and long-term disability coverage.
  • Company match 401(k).
  • Health savings account (HSA) and flexible spending account (FSA).
  • Parental leave.
  • Adoption assistance.
  • Fertility and family planning assistance.
  • Pet insurance.
  • Retail discount programs.
  • Community volunteer opportunities.
  • Wellness programs and gym subsidies.
  • Scholarships for dependents and tuition reimbursement.
  • Company-paid continuing education and monetary awards for professional development.
  • Hybrid work schedule.
  • Robust relocation package.
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