Supervisory Social Worker (Program Coordinator - Whole Health Food Hub Manager)

Veterans Health Administration • Los Angeles, CA

2d • Onsite

About The Position

The Supervisory Social Work Program Coordinator serves as coordinator of a multidisciplinary team and is responsible for clinical program development, effectiveness, and facilitation. This position supports the National Center for Warrior Independence at the VA Greater Los Angeles Healthcare System in Los Angeles, California, and coordinates the Food Hub Program within Whole Health – Recreation, Vocational, Food, and Safety Connections.

The role leads and manages a program focused on reducing food insecurity among Veterans and their families. It oversees daily Food Hub operations, including pantry services and nutrition resources, and ensures timely access to food assistance, nutrition education, and same-day referrals to VA and community services. The coordinator also provides psychosocial assessment, case management, care coordination, and advocacy for Veterans with complex social and healthcare needs.

The position develops community and internal partnerships, monitors program effectiveness, analyzes data, and recommends service and policy improvements. It supervises and guides staff, including unlicensed social workers and trainees, and manages inventory and pantry operations in accordance with VA policies, privacy requirements, and professional standards. The coordinator serves as a subject matter expert on food insecurity, nutrition-related resources, and community partnerships, and independently directs program development, strategic planning, quality improvement, and overall effectiveness.

The work schedule includes various tours of duty based on service needs. Compressed or flexible scheduling may be available based on service needs. Telework is not available, and this is not a virtual position. Relocation and recruitment incentives and permanent change of station are not authorized.

Requirements

• Master's degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree cannot substitute for the master's degree.
• Licensed or certified by a state to independently practice social work at the master's degree level.
• At least one year of experience equivalent to the GS-11 grade level, demonstrating advanced practice skills, judgment, and progressively greater professional competency.
• Licensed or certified at the advanced practice level and able to provide supervision for licensure.
• Knowledge of program coordination and administration, including consultation, negotiation, and monitoring.
• Knowledge and ability to write program policies, procedures, and/or practice guidelines.
• Ability to supervise multidisciplinary staff assigned to the program.
• Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program areas.
• Ability to provide training, orientation, and guidance within clinical practice.
• Proficiency in spoken and written English.
• U.S. citizenship, subject to the stated exception for non-citizens when qualified citizens cannot be recruited under VA policy.
• Must pass a pre-employment physical examination and be subject to background/security investigation.
• Must complete the online onboarding process and provide acceptable identification for pre-employment requirements.
• Must participate in the seasonal influenza vaccination program.
• Must serve a one- or two-year trial period.

Nice To Haves

• Certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

• Lead and manage the VA Food Hub Program to reduce food insecurity among Veterans and their families.
• Oversee a multidisciplinary team and coordinate daily Food Hub operations, including pantry services and nutrition resources.
• Ensure timely access to food assistance, nutrition education, and same-day referrals to VA and community services.
• Conduct psychosocial assessments, case management, care coordination, and advocacy for Veterans with complex social and healthcare needs.
• Develop and maintain partnerships with food banks, community agencies, and internal VA programs to expand food security resources.
• Track program effectiveness, collect and analyze data, and recommend improvements to Food Hub services and policies.
• Provide staff supervision, clinical guidance, and training support, including oversight of unlicensed social workers and trainees.
• Manage inventory, ordering, and pantry operations while ensuring compliance with VA policies, privacy requirements, and professional standards.
• Serve as the subject matter expert on food insecurity, nutrition-related resources, and community partnerships.
• Independently oversee program development, strategic planning, quality improvement, and overall program effectiveness.
• Provide training, orientation, and guidance within clinical practice.
• Organize work, set priorities, meet multiple deadlines, and evaluate assigned program areas.
• Write policies, procedures, and/or practice guidelines for the program.
• Supervise multidisciplinary staff assigned to the program.

Benefits

• Federal employee benefits package for eligible employees and their families.
• Annual leave accrual may be credited for prior federal work or military service, subject to request and approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior