Supervisory Quality Assurance Specialist

Defense Contract Management Agency•Eglin AFB, FL

About The Position

The Supervisory Quality Assurance Specialist leads a team of quality assurance professionals, directing their daily activities, managing workloads, and fostering a collaborative team environment. The role provides leadership to subordinates and technical guidance to executive- and management-level representatives from the Military Services, DCMA, and other Government Agencies. The specialist evaluates contractor manufacturing systems and compliance with complex technical requirements and industry standards, including ISO 9000 and AS 9100. The position applies continuous process improvement techniques to strengthen surveillance of defense contractors and ensure contract compliance. It also authorizes final government product acceptance for major defense programs and critical supply procurements. The position presents technical briefings to senior leaders and stakeholders to obtain approvals and resolve complex manufacturing or quality issues. It authors and reviews critical management reports, contractual documents, and policy inputs to address problems across multiple disciplines.

Requirements

  • Must be a U.S. citizen.
  • Must meet one year of specialized experience directly related to or equivalent to the position’s duties; for the NH-03 level, this experience must be at the NH-02 or GS-11 grade level or equivalent.
  • Specialized experience must include providing direction, maintaining ethical standards, and leading teams in complex contract management and/or operational responsibilities in a high-accountability department-level or equivalent corporate environment.
  • Specialized experience must include serving as a technical advisor on complex manufacturing and quality assurance systems to resolve critical product quality issues.
  • Specialized experience must include applying continuous process improvement methodologies to evaluate supplier performance data and systemic manufacturing trends.
  • Specialized experience must include leading audits of contractor manufacturing systems to evaluate compliance with higher-level quality standards, such as ISO 9001 or AS9100.
  • Must meet eligibility requirements, including time-after-competitive appointment, minimum qualifications, and other regulatory requirements by the announcement’s cut-off or closing date.
  • Appointment requires a favorable suitability or fitness determination when reciprocity cannot be applied; unfavorably adjudicated background checks are grounds for removal.
  • Security requirement: Non-Critical Sensitive with Secret Access.
  • Males born after December 31, 1959, must be registered with or exempt from Selective Service.
  • Education cannot be substituted for specialized experience at this grade level.
  • Position requires DoD Acquisition Engineering and Technical Management Practitioner certification within required timeframes.
  • Must achieve 80 hours of Continuous Learning Points every two years.
  • Selectee may be required to serve a trial/probationary period.
  • Supervisory probation is required.
  • Financial disclosure is required.

Responsibilities

  • Provide leadership to subordinates and technical guidance to executive- and management-level representatives from the Military Services, DCMA, and other Government Agencies.
  • Direct a team of quality assurance professionals, oversee daily activities, manage workloads, and foster a collaborative team environment.
  • Evaluate contractor manufacturing systems and compliance with complex technical requirements and industry standards, such as ISO 9000 or AS 9100.
  • Implement continuous process improvement techniques to enhance surveillance over defense contractors and ensure full contract compliance.
  • Authorize final product acceptance on behalf of the government for major defense programs and critical supply procurements.
  • Present technical briefings to senior leaders and stakeholders to secure approvals and resolve highly complex manufacturing or quality issues.
  • Author and review critical management reports, contractual documents, and policy inputs to solve problems across multiple disciplines.

Benefits

  • A comprehensive federal employee benefits package is available to eligible employees and their families; specific benefits depend on position type.
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