Supervisory Quality Assurance Specialist

Defense Contract Management Agency•Garden City, NY

About The Position

The Supervisory Quality Assurance Specialist leads a team of quality assurance professionals, overseeing daily activities, managing workloads, and fostering a collaborative team environment. The role provides leadership to subordinates and technical guidance to executive- and management-level representatives from the Military Services, DCMA, and other Government Agencies. It evaluates contractor manufacturing systems and compliance with complex technical requirements and industry standards such as ISO 9000 or AS 9100, and applies continuous process improvement techniques to strengthen surveillance and ensure contract compliance. The specialist authorizes final product acceptance on behalf of the government for major defense programs and critical supply procurements. The role also presents technical briefings to senior leaders and stakeholders to secure approvals and resolve complex manufacturing or quality issues, and authors and reviews management reports, contractual documents, and policy inputs to address problems across multiple disciplines. Applicants must be U.S. citizens and meet the specialized-experience requirements. The position requires one year of specialized experience at the NH-02 or GS-11 level, or equivalent, including experience leading teams in complex contract management and operational responsibilities, advising on manufacturing and quality assurance systems, applying process-improvement methods to supplier performance and manufacturing trends, and leading contractor manufacturing-system audits against quality standards. Education cannot substitute for specialized experience at this grade level. The position requires Non-Critical Sensitive clearance with Secret Access, a favorable suitability or fitness determination, DoD Acquisition Engineering and Technical Management Practitioner certification within required timeframes, and 80 hours of Continuous Learning Points every two years. Financial disclosure and a supervisory probation are required; selectees may also be required to serve a trial or probationary period. The tour of duty is first shift, and the position is FLSA-exempt and not covered by a bargaining unit.

Requirements

  • Must be a U.S. citizen.
  • Must have one year of specialized experience directly related to the position; for the NH-03 level, experience must be at the NH-02 or GS-11 grade level or equivalent in federal service, the military, or the private sector.
  • Specialized experience must include providing direction, maintaining ethical standards, and leading teams in complex contract management and operational responsibilities in a high-accountability Department of War environment.
  • Specialized experience must include serving as a technical advisor on complex manufacturing and quality assurance systems to resolve critical product quality issues.
  • Specialized experience must include applying continuous process improvement methodologies to supplier performance data and systemic manufacturing trends.
  • Specialized experience must include leading contractor manufacturing-system audits against higher-level quality standards such as ISO 9001 or AS9100.
  • Meet applicable eligibility requirements, including time-after-competitive appointment and other regulatory requirements by the announcement's cut-off or closing date.
  • Meet Non-Critical Sensitive security requirements with Secret Access and complete a favorable suitability or fitness determination.
  • DoD Acquisition Engineering and Technical Management Practitioner certification is required within specified timeframes.
  • Achieve 80 hours of Continuous Learning Points every two years.
  • Financial disclosure is required.
  • Supervisory probation is required.
  • Education cannot substitute for specialized experience at this grade level.

Responsibilities

  • Provide leadership to subordinates and technical guidance to executive- and management-level representatives from the Military Services, DCMA, and other Government Agencies.
  • Direct a team of quality assurance professionals, oversee daily activities, manage workloads, and foster a collaborative team environment.
  • Evaluate contractor manufacturing systems and compliance with complex technical requirements and industry standards such as ISO 9000 or AS 9100.
  • Apply continuous process improvement techniques to enhance surveillance over defense contractors and ensure contract compliance.
  • Authorize final product acceptance on behalf of the government for major defense programs and critical supply procurements.
  • Present technical briefings to senior leaders and stakeholders to secure approvals and resolve complex manufacturing or quality issues.
  • Author and review management reports, contractual documents, and policy inputs to solve problems across multiple disciplines.
  • Lead audits of contractor manufacturing systems to evaluate compliance with higher-level quality standards.
  • Apply continuous process improvement methodologies to evaluate supplier performance data and systemic manufacturing trends.
  • Serve as a technical advisor on complex manufacturing and quality assurance systems to resolve critical product quality issues.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.
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