Supervisory Quality Assurance Specialist T32

Air National Guard Units•Phoenix, AZ

1d•Onsite

About The Position

This is a National Guard Title 32 excepted service position with the Arizona Air National Guard’s 161st Air Refueling Wing in Phoenix, Arizona. The position supervises the Quality Assurance Division and establishes and directs a systematic quality assurance program to ensure aircraft, aircraft systems, products, and supporting processes meet technical, safety, workload, and customer requirements. The supervisor plans, implements, and executes independent surveillance and evaluations of assigned aircraft, components, and maintenance personnel, and directs Quality Assurance Specialists whose work is at the GS-11 level. The role manages maintenance quality and compliance programs, including the Maintenance Standardization Evaluation Program, unit self-inspections, operational readiness evaluations, compliance inspections, and staff assistance visits. It uses data collection, analysis, trending, and benchmarking to identify deficiencies, support corrective action, and improve mission effectiveness and efficiency. The supervisor also provides technical advice to maintenance leaders, represents the Maintenance Group Commander on maintenance matters, and serves as the government’s on-site Quality Assurance Representative for applicable contractor support. Appointment requires current membership in the Arizona Air National Guard in a compatible military assignment with the 161st ARW before the effective date of placement. The selectee must wear the military uniform, maintain a current state driver’s license, and meet applicable federal employment suitability requirements. The position may require successful completion of a trial period and is subject to rotating shifts, weekends, and holidays.

Requirements

Current membership in the Arizona Air National Guard in a military position assigned to the 161st ARW, with membership in a compatible military assignment required before the effective date of placement.
Must possess AFSC 2AXXX.
Military grade of SMSgt/E-8 (immediately promotable) to CMSgt/E-9; SMSgt applicants must be immediately promotable under DAFI 36-2502 Table 10.1 as of the announcement closing date.
At least one year of specialized experience equivalent to at least the next lower grade.
Thorough knowledge of the products involved, manufacturing methods and techniques, special processes, tests, and performance requirements, and skill in developing plans and programs.
Expert-level specialization sufficient to provide technical direction to otherwise competent workers.
Experience determining operations when difficult and questionable phases of malfunctions are found.
Experience with significant, concrete work accomplishments involving interpersonal contacts in quality assurance or a related field, such as special projects, working groups, or detailing assignments.
Experience with management principles and supervisory responsibility for the function and organization involved.
Must wear the military uniform.
Must be registered for Selective Service if a male applicant born after December 31, 1959, when applicable.
Must meet federal employment suitability requirements as determined by a background investigation.
May be required to successfully complete a trial period.
Participation in direct deposit is mandatory.
Must possess and maintain a current state driver’s license.
Must provide transcripts or other documentation supporting educational claims to receive credit for education.
Must be able to work rotating shifts, weekends, and holidays.

Responsibilities

Plan, organize, and oversee the activities of the Quality Assurance Division.
Develop goals and objectives that integrate organizational and quality objectives; plan subordinate work; resolve work problems; establish performance standards; and evaluate subordinate personnel.
Manage, review, and develop maintenance policy, advising supervisors and employees on general policy and specific maintenance matters.
Manage the Maintenance Standardization Evaluation Program to assess and improve workforce proficiency, support continuous process improvement, and provide high-quality aircraft and components on time.
Manage critical assessment programs, including unit self-inspections, maintenance standardization, operational readiness, unit compliance inspections, and staff assistance visits.
Manage quality program elements to gauge compliance with directives, assess processes, identify deficiencies, implement corrective measures, and improve mission effectiveness and efficiency.
Ensure proper data collection for evaluation, inspection, and audit programs, and use databases and spreadsheets to capture and catalog information for trending, cross-tell, and benchmarking.
Direct and control the wing Technical Order Improvement Program and Suggestion Program.
Assess unit Reliability and Maintainability concerns to determine whether deficiencies are caused by unit factors and local conditions or by factors outside the unit’s control.
Manage critical compliance and configuration management programs.
Oversee the Wing Foreign Object Damage and Dropped Object Prevention Program.
Manage Aircraft Weight and Balance, aircraft and equipment impoundment, chaffing, hot refueling and aircraft-to-aircraft refueling, Product Quality Deficiency Report, and Over-G/Over-speed analysis programs.
Oversee and approve wing depot-level assistance requests and review engineering disposition requests to the System Program Office as needed.
Manage the Time Compliance Technical Orders and One Time Inspections process.
Manage the Quality Assurance Surveillance Plan for Contractor Logistic Support aircraft or Contract Field Team work as the government’s on-site Quality Assurance Representative.
Represent the Maintenance Group Commander with National Guard Bureau and System Program Office representatives, and within the Maintenance Complex, on maintenance processes, procedures, and policies.
Serve as primary technical consultant to production area managers on quality, military specifications, and international quality standards.
Plan and manage a quality assurance program using accepted procedures, including statistical computations and data collection.