Supervisory Quality Assurance Specialist

Defense Contract Management Agency•Fort Wayne, IN

About The Position

The Supervisory Quality Assurance Specialist provides leadership to subordinates and technical guidance to executive and management-level representatives from the Military Services, DCMA, and other Government Agencies. The role directs a team of quality assurance professionals, overseeing daily activities and workloads while fostering a collaborative team environment. The specialist evaluates contractor manufacturing systems and compliance with complex technical requirements and industry standards, including ISO 9000 and AS 9100. The role applies continuous process improvement techniques to enhance contractor surveillance and ensure full contract compliance. It also authorizes final product acceptance on behalf of the government for major defense programs and critical supply procurements. The position presents technical briefings to senior leaders and stakeholders to secure approvals and resolve highly complex manufacturing or quality issues, and authors and reviews critical management reports, contractual documents, and policy inputs to solve problems across multiple disciplines. The position requires DoD Acquisition Practitioner certification in Engineering & Technical Management within required timeframes and 80 hours of Continuous Learning Points every two years.

Requirements

  • U.S. citizenship.
  • One year of specialized experience directly related to or involving duties of the position; for the NH-03 level, this experience must be at the NH-02 or GS-11 grade level or equivalent in federal service, the military, or the private sector.
  • Experience providing direction, maintaining ethical standards, and leading teams in complex contract management and operational responsibilities in a high-accountability Department of War environment.
  • Experience serving as a technical advisor on complex manufacturing and quality assurance systems to resolve critical product quality issues.
  • Experience applying continuous process improvement methodologies to evaluate supplier performance data and systemic manufacturing trends.
  • Experience leading audits of contractor manufacturing systems to evaluate compliance with higher-level quality standards such as ISO 9001 or AS9100.
  • Meet applicable eligibility requirements, including time-after-competitive appointment, minimum qualifications, and other regulatory requirements by the announcement closing date.
  • Meet the security requirement of Non-Critical Sensitive with Secret Access and obtain a favorable suitability or fitness determination.
  • Meet the Selective Service requirement if applicable.
  • Obtain DoD Acquisition Practitioner certification in Engineering & Technical Management within required timeframes and complete 80 hours of Continuous Learning Points every two years.
  • Serve a trial or probationary period if required, and a supervisory probationary period.

Responsibilities

  • Provide leadership to subordinates and technical guidance to executive and management-level representatives from the Military Services, DCMA, and other Government Agencies.
  • Direct a team of quality assurance professionals, oversee daily activities and workloads, and foster a collaborative team environment.
  • Evaluate contractor manufacturing systems and compliance with complex technical requirements and industry standards such as ISO 9000 or AS 9100.
  • Implement continuous process improvement techniques to enhance surveillance over defense contractors and ensure full contract compliance.
  • Authorize final product acceptance on behalf of the government for major defense programs and critical supply procurements.
  • Present technical briefings to senior leaders and stakeholders to secure approvals and resolve complex manufacturing or quality issues.
  • Author and review management reports, contractual documents, and policy inputs to solve problems across multiple disciplines.

Benefits

  • A comprehensive federal employee benefits package is available to eligible employees and their families; specific benefits depend on the position type.
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