Supervisory Public Safety Dispatcher
About The Position
The Supervisory Public Safety Dispatcher serves the US Army Installation Management Command in the Directorate of Emergency Services Fire Protection and Prevention Division at Fort Carson, Colorado. The position provides police, fire, and emergency medical dispatching services by answering emergency 911 calls and dispatching appropriate personnel and equipment. It also provides emergency medical dispatching assistance using the Priority Dispatch EMD system and performs supervisory duties in the installation’s emergency dispatch center. The incumbent maintains reports and retrieves statistical information using National Fire Incident Reporting System(s) (NFIRS). The position is subject to shift work and an alternate work schedule that includes nights, weekends, and holidays. It is mission essential in all weather conditions and during installation closures. The incumbent must obtain and maintain required certifications and licenses, including Colorado Crime Information Center Level S certification, CPR certification, and a valid Colorado driver’s license. This is a testing-designated position subject to applicant and random drug testing.
Requirements
- One year of specialized experience providing dispatch services for medical emergencies, law enforcement, aviation, or fire operations and using computer-aided dispatching systems and radio equipment.
- Experience must be at the next lower grade/level position in the federal service (GS-07) or equivalent.
- Education cannot be substituted for the required experience.
- Able to obtain and maintain Colorado Crime Information Center (CCIC) Level S Certification within six months of employment.
- Obtain and maintain Cardiopulmonary Resuscitation (CPR) certification.
- Maintain an overall compliance score of 90 percent or better by the Advances Quality Assurance (AQUA) software.
- Obtain and maintain a valid Colorado driver's license and any installation or Department of Defense license required for the vehicle being driven.
- Meet continuing dispatch education requirements through in-service training.
- Complete a one-year probationary period assessing supervisory duties, unless previously completed.
- U.S. citizenship is required; proof of citizenship must be provided.
- Applicants may be subject to a suitability or fitness determination based on a background investigation.
- Participate in applicant testing and random drug testing and sign DA Form 5019 if tentatively selected.
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- Meet the position's shift-work and uncommon-tour requirements, including nights, weekends, and holidays.
- Meet the mission-essential requirement to report as scheduled regardless of weather conditions, force-protection condition, or installation closure.
- Demonstrate competencies in decision making, interpersonal skills, leadership, and technical competence.
Responsibilities
- Answer emergency 911 calls and provide police, fire, and emergency medical dispatching services.
- Dispatch appropriate personnel and equipment in response to emergencies.
- Provide emergency medical dispatching assistance to callers using the Priority Dispatch EMD system.
- Perform supervisory duties in the installation's emergency dispatch center.
- Maintain reports and retrieve statistical information using National Fire Incident Reporting System(s) (NFIRS).
- Complete continuing dispatch education requirements through offered in-service training.
- Work the assigned alternate schedule, including nights, weekends, and holidays, and report to the duty station as scheduled regardless of weather, force-protection conditions, or installation closure.
Benefits
- Comprehensive federal employee benefits package for eligible employees and their families.
- Permanent Change of Station (PCS) allowances may be authorized, subject to applicable regulations and agency determination.
- Recruitment and relocation incentives may be authorized.
- Student loan repayment may be authorized.
- Salary negotiations for candidates new to Federal service may be authorized.
- Credit for prior non-Federal experience and certain military service for leave accrual rates may be authorized.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
