Public Safety Dispatcher

Santa Rosa Rancheria•Lemoore, CA

20h

About The Position

The Public Safety Dispatcher receives and responds to emergency and non-emergency calls, including enhanced 911 calls, from the Santa Rosa Rancheria tribal community, dispatchers, and law enforcement agencies using telephone and radio systems and a computer-aided dispatch (CAD) system. The dispatcher evaluates information, prioritizes calls, and dispatches appropriate units or agencies; monitors officer activity and assignments; and maintains the status and locations of public safety personnel. The position uses computers, radio systems, telephones, fax machines, and other communications equipment to support public safety communications. Duties also include maintaining communications logs, handling sensitive data and investigative records, maintaining files for persons or property pending apprehension or recovery, protecting confidential information, and staying current with departmental regulations and procedures. The dispatcher may train other dispatchers and evaluate trainees, monitors silent alarm systems, performs other assigned duties, and drives a company or personal vehicle on department business. The position reports to the Officer III and pays $20.75 per hour (non-exempt), with approximately 40 or more hours per week. The requisition is open until filled.

Requirements

High school diploma or GED.
Valid California driver's license.
Must be insurable by the company's insurance carrier and maintain insurability throughout employment.
Must possess a P.O.S.T.-certified Basic Compliant/Dispatcher Certificate or obtain it within six months of employment.
Knowledge of Microsoft Windows 10 and Microsoft Office.

Responsibilities

Receive and respond to emergency and non-emergency calls, including enhanced 911 calls, from the tribal community, dispatchers, and law enforcement agencies through telephone, radio, and CAD systems.
Process and evaluate information, prioritize calls, and dispatch the necessary units or agencies.
Monitor and coordinate officer unit activity and assignments using police radio frequencies.
Maintain the status and locations of public safety personnel.
Use computers, radio systems, telephones, fax machines, and other communications equipment.
Create and maintain automated or manual logs of public safety communications activity.
Access and enter sensitive data in databases as needed for investigative purposes.
Enter and maintain files for persons or property pending apprehension or recovery.
Maintain appropriate security and confidentiality of information encountered or created while performing assigned duties.
Keep informed of departmental regulations, policies, and procedures.
May provide on-the-job training to Public Safety Dispatchers and submit progress reports and evaluations on trainees.
Monitor silent alarm systems to detect illegal entry into business establishments.
Perform other duties as assigned or deemed necessary.
Drive a company or personal vehicle to conduct business on behalf of the Department of Public Safety.