Public Safety Dispatcher

U.S. Marine Corps • San Diego, CA

7d • Onsite

About The Position

The Public Safety Dispatcher serves in the Security Department of Marine Corps Air Station Miramar. The position receives, evaluates, and prioritizes emergency and non-emergency calls; determines appropriate response levels; and dispatches police, fire, EMS, rescue, and other emergency resources. The dispatcher coordinates operations across jurisdictions, monitors responder status, and communicates critical information to support timely emergency services.

The role includes providing crisis intervention and pre-arrival emergency instructions to callers, operating emergency communications systems, maintaining incident records, conducting law enforcement database inquiries, and safeguarding sensitive information. The dispatcher independently assesses complex emergencies, makes time-sensitive decisions, coordinates mutual aid resources, and assists with training dispatcher personnel.

This is a mission-essential position with an uncommon tour that may include nights, weekends, and holidays. Overtime, night differential, or unusual duty hours may be required. The employee must obtain and maintain required certifications, training, a valid driver’s license, and an interim and/or final security clearance.

Requirements

• Must be a U.S. citizen and determined suitable for federal employment.
• Must participate in the direct deposit pay program; new Department of the Navy employees must successfully complete E-Verify verification.
• Current federal employees applying for GS jobs must meet applicable time-in-grade requirements by the announcement closing date.
• Must meet applicable restrictions concerning appointment of retired military members within 180 days of retirement.
• Males born after December 31, 1959, must be registered for Selective Service.
• Must obtain and maintain certification in department-approved EMD protocols, including at least 24 hours of related continuing education every two years.
• Must obtain and maintain first aid and CPR certification; DoD Hazmat Awareness Level training; DoD Telecommunicator I and II; state NCIC and CLETS certifications; and relevant NIMS training.
• Must obtain and maintain a current, valid U.S. driver’s license.
• Must obtain and maintain an interim and/or final security clearance before entering duty.
• Must demonstrate at least one year of specialized experience at or equivalent to the GS-06 level in federal service or equivalent public- or private-sector experience.
• Specialized experience must demonstrate proficiency in emergency communications, public safety dispatch operations, emergency response procedures, dispatch systems, and communication equipment.
• Must demonstrate strong communication, multitasking, critical-thinking, crisis-management, and decision-making skills, including composure under pressure and accurate prioritization of emergencies.

Responsibilities

• Receive, evaluate, and prioritize emergency and non-emergency calls; determine appropriate response levels and dispatch emergency resources.
• Coordinate emergency response operations across jurisdictions, monitor responder status, and communicate critical information.
• Provide crisis intervention and pre-arrival emergency instructions while gathering essential information from callers.
• Operate 911, computer-aided dispatch (CAD), two-way radios, alarm monitoring systems, and emergency notification equipment.
• Maintain accurate incident records, conduct law enforcement database inquiries, and handle sensitive information in compliance with security and confidentiality requirements.
• Assess complex emergency situations, make time-sensitive decisions, and coordinate mutual aid resources.
• Assist in training public safety dispatcher personnel.
• Ensure continuity of operations and completion of mission-essential tasks as required.

Benefits

• Federal employees receive a comprehensive benefits package, with benefits available to employees and their families; specific eligibility and offerings depend on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed