Supervisory Program Manager (Assistant Director)

Department of State Headquarters • Hot Springs, AR

3h

About The Position

This position is located in a Passport Agency or Center, Directorate of Passport Services, Bureau of Consular Affairs, Department of State. The Directorate of Passport Services and its passport agencies/centers are responsible for providing the American public with the millions of passports applied for each year. Assists the Agency Director in all phases of the planning and direction of agency/center programs and operations as well as contributing to the development and implementation of nationwide policy and procedural guidance. Serves as an authoritative source for decisions and guidance and actively participates in nationwide strategic program planning for the management of all passport agencies/centers. Exercises the full range of supervisory responsibilities and authorities, as delegated by the Agency Director, to ensure that the work of the agency/center is accomplished in a timely, efficient, and effective manner. Evaluates administrative regulations, procedures and policy directives to determine applicability throughout the passport agency/center and actively participates in developing, recommending, negotiating, and implementing policies and procedures.

Requirements

• U.S. Citizenship is required.
• Must be able to obtain and maintain a Top Secret security clearance.
• Applicants must meet all the required qualification requirements described below by the closing date of this announcement.
• Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
• Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.
• 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.
• Specialized experience must demonstrate: Experience developing new or modified administrative programs policies, regulations, goals, or objectives.
• Specialized experience must demonstrate: Experience advising on administrative laws, policies, regulations, and precedents applicable to the administration of key programs.
• Specialized experience must demonstrate: Experience planning, directing and coordinating program activities related to passport adjudication, processing, anti-fraud, and acceptance function.
• Ability to assign, review, and supervise the work of others.
• Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances.
• Ability to adjust to change, work pressures, or difficult situations without undue stress.
• Willingness to consider new ideas or divergent points of view.
• Capacity to "see the job through."

Nice To Haves

• Applicants who select San Juan, Puerto Rico as one of their preferred duty location must meet the Spanish-language requirement for the position.
• Applicants must be able to communicate effectively in Spanish, as required by the position.
• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Assists the Agency Director in all phases of the planning and direction of agency/center programs and operations.
• Contributes to the development and implementation of nationwide policy and procedural guidance.
• Serves as an authoritative source for decisions and guidance.
• Actively participates in nationwide strategic program planning for the management of all passport agencies/centers.
• Exercises the full range of supervisory responsibilities and authorities, as delegated by the Agency Director, to ensure that the work of the agency/center is accomplished in a timely, efficient, and effective manner.
• Evaluates administrative regulations, procedures and policy directives to determine applicability throughout the passport agency/center.
• Actively participates in developing, recommending, negotiating, and implementing policies and procedures.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed