Supervisory Medical Administration Officer

Veterans Health Administration • North Chicago, IL

4d • Onsite

About The Position

The Supervisory Medical Administration Officer serves as the Assistant Chief of Health Administration Service (HAS) and directly supervises all HAS Section Chiefs. The position is organizationally aligned under the Department Head office in the Health Administration Service, Resources Directorate, at the Captain James A. Lovell Federal Health Care Center in North Chicago, Illinois. The facility is a complexity level 1c VHA system serving locations throughout northeastern Illinois and southeastern Wisconsin.

The role provides leadership and administrative oversight for health administration programs, including eligibility, revenue, intake, insurance, coding, billing, accounts receivable, utilization review, health information management, patient access, and patient transfers. The officer advises facility and Veterans Integrated Service Network leadership on health administration systems and technology and implements VA Headquarters policies and regulations.

The officer participates in facility-wide strategic planning, resource management, budgeting, performance improvement, and coordination of medical center activities. The position is accountable for program quality and accreditation standards, financial and personnel management, labor and employee relations, staff development, and liaison with legal services and community representatives.

The position is full-time, with a Monday–Friday schedule from 7:30 a.m. to 4:00 p.m. Telework is not authorized, and the position is not virtual. Relocation, recruitment incentives, and permanent change of station are not authorized; a Critical Skills Incentive is not approved.

Requirements

• One year of specialized experience equivalent to at least GS-12 in the normal line of progression; examples include organizing, planning, and administrative control in a medium-to-large integrated medical facility; technical counseling on procedural, legal, and administrative patient-care requirements; budget preparation; knowledge of the Privacy Act and Freedom of Information Act as applied to health care delivery; and use of statistical data to evaluate and report patient administration issues.
• Current federal employees who have held a GS grade during the past 52 weeks must have 52 weeks at GS-12 for this GS-13 position and submit documentation demonstrating time-in-grade.
• U.S. citizenship is required.
• Male applicants born after December 31, 1959 must be registered with Selective Service.
• Complete the application, questionnaire, and required online assessment.
• Subject to background/security investigation and completion of online onboarding and pre-employment identification requirements.
• Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
• Serve a one-year probationary period or two-year trial period, as applicable.
• There is no educational substitution at this grade level.

Responsibilities

• Serve as Assistant Chief of Health Administration Service and directly supervise all HAS Section Chiefs.
• Advise on health administration programs, including eligibility, revenue, intake, insurance, coding, billing, accounts receivable, and utilization review.
• Provide services, technical counsel, and planning to meet clinical, procedural, legal, and administrative requirements relating to inpatient and outpatient care.
• Provide expertise on information systems and technology to facility and VISN leadership.
• Implement VA Headquarters policies and regulations related to HAS, health information management, patient access, and patient transfers.
• Participate in the Administrative Executive Council and contribute to strategic planning, resource management, budgeting, performance improvement, and coordination of medical center activities.
• Serve on facility committees and task groups, including Access, Performance Improvement, and Compliance.
• Develop and administer a systematic performance improvement plan for reviewing and improving each HAS program.
• Ensure medical center services meet standards established by accrediting agencies governing quality of care.
• Represent the facility in public relations functions in the local community and service area.
• Maintain liaison between the medical center and its designated legal service, and inform management and staff about matters affecting patient administration.
• Ensure professional and clerical staff understand legal requirements relevant to actions and decisions with actual or potential legal implications.
• Manage and control funds, including obligations and authorization of payment for services.
• Develop the annual HAS operating budget estimate and cooperate with other managers on the medical center budget, funding allocation, staffing, technology, equipment, projects, and supplies.
• Determine approaches for resolving budget shortfalls.
• Work with Human Resources to recruit employees across technical and administrative disciplines.
• Develop and implement a cost-effective organization within assigned FTEE, budget, and salary levels.
• Direct reward and disciplinary systems to support employee productivity and job satisfaction.
• Manage labor and employee relations, including disciplinary actions, in coordination with Human Resources.
• Work toward affirmative action goals and apply EEO program objectives.
• Partner with union representatives to address employee issues.
• Ensure effective training programs are in place to support HAS.
• Communicate effectively orally and in writing.

Benefits

• Federal employee benefits package available to employees and their families; specific benefits depend on position eligibility.
• VA may, upon request and approval before appointment, credit qualifying job-related non-federal experience or active-duty uniformed military service toward the annual leave accrual rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed