Supervisory Logistics Management Specialist

Army National Guard Units • New Castle, DE

5d

About The Position

This is a National Guard Title 32 excepted service position in the Delaware Department of Information Management, National Guard. The role serves as the SASMO IT Branch Section Chief and oversees personnel, team operations, logistics information systems support, and database administration. The position requires membership in a compatible military assignment in the Delaware Army National Guard, and the selectee must wear the military uniform.

The specialist leads and manages employees, including assigning and balancing work, setting and communicating expectations, evaluating performance, addressing conduct and performance issues, and arranging training and development. The role also guides team problem-solving and ensures team activities support the organization’s strategic plan, mission, vision, and values.

The position provides technical support for Automated Logistics Information System computers and automated logistics systems. This includes troubleshooting tickets, configuring computers and network connectivity, coordinating escalations and technical support, maintaining software and vulnerability updates, and coordinating with Army, National Guard Bureau, and program offices on system support and changes. The specialist assists users with automated Combat Service Support (CSS) systems and maintains a CSS resource library and software inventory.

The specialist is also the primary contact for database functional administrators and users, oversees day-to-day database operations and maintenance, tests database performance, and initiates corrective action to restore data and operational status when necessary.

Requirements

• National Guard membership is required, with membership in a compatible military assignment in the employing state's National Guard required before the effective date of placement.
• Must be eligible for immediate National Guard membership if not already a member; the position is compatible with Delaware Army National Guard membership.
• Must be within the listed military grade range: E-8 (MSG/1SG) through E-9 (SGM), W-1 through CW5, or O-1 (2LT) through O-4 (MAJ).
• Must have at least one year of specialized experience, education, or training equivalent to the next lower grade level, including experience identifying logistics support activities, integrating specialized support activities into a logistics plan, monitoring relevant functions, and developing corrective actions for delays or problems.
• Must have supervisory experience managing the function of the work and leading, directing, and assigning personnel work.
• Must meet the specialized and supervisory experience requirements by the closing date of the advertisement.
• Must wear the military uniform as a condition of employment.
• Must be suitable for federal employment based on a background investigation.
• May be required to successfully complete a trial period.
• Participation in direct deposit is mandatory.
• Males born after December 31, 1959 must be registered for Selective Service.
• Resume must document employment dates, duties and accomplishments, relevant skills, and hours worked per week; federal positions must also include occupational series, grade, and dates at each grade.

Responsibilities

• Serve as the SASMO IT Branch Section Chief and exercise supervisory personnel management responsibilities.
• Advise employees on management policies, procedures, and directives; select or recommend candidates for staffing actions; establish and explain performance standards; provide feedback; appraise performance; recommend awards and approve within-grade increases; address complaints and conduct or performance problems; and arrange employee training and development.
• Lead team activities by communicating assignments, milestones, deadlines, and program issues; coaching employees in problem-solving; balancing workloads; adjusting work to meet priorities; and ensuring employees contribute to team products.
• Identify and communicate training, resource, attendance, and behavioral needs to the supervisor, and arrange technical or team-building training as appropriate.
• Troubleshoot, diagnose, and resolve technical problems reported in trouble tickets.
• Set up Automated Logistics Information System computers, including loading software, configuring modems and network cards, assigning IP addresses and subnets, establishing network connectivity, coordinating with support personnel, and completing technical inspections.
• Coordinate with help desk and other support personnel on resolution methods, priority escalations, and technical support.
• Develop and implement programs to ensure software and vulnerability updates are applied in the proper order.
• Coordinate with Department of the Army, National Guard Bureau, and supported system program executive offices and program managers on CSS operations, automated logistics systems support, problem resolution, software upgrades, and change packages.
• Assist functional users with automated CSS systems management and operation; maintain a CSS resource library and manage retrieval and disposal of CSS software.
• Serve as the primary point of contact for functional administrators and users of serviced databases.
• Administer day-to-day database operations and maintenance, test database data collection, storage, and processing, and initiate corrective action to restore data and return databases to operational status.

Benefits

• The posting states that federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed