Supervisory IT Specialist (Business Administrative Support Systems Division Chief)

Administrative Office of the U.S. Courts•Washington, DC

21d

About The Position

This position is in the Department of the Chief Information Technology Officer's Development and Operation Service, Product Development Office, Business Administrative Support System Division (BASSD). The Product Development Office develops, modernizes, manages, oversees, delivers, and supports the judiciary's administrative and mission business systems, preparing them for judicial operations by ensuring they meet business and end-user needs through rigorous testing, security, and training. The Supervisory Information Technology Specialist serves as BASSD Chief and leads the development, modernization, and ongoing support of the judiciary's administrative systems. Reporting to the Product Development Office Chief, the incumbent provides strategic and operational leadership to the division's development, delivery, and product management branches. The role applies common disciplines across administrative systems, leveraging AO- and Judiciary-wide standards and industry best practices. It works with groups within the Department of the Chief Information Officer and their Business Offices to prioritize and execute initiatives in accordance with the Judiciary's IT Strategic Plan.

Requirements

At least one full year (52 weeks) of specialized experience in or directly related to the line of work of the position.
Demonstrated experience implementing and operating systems, ensuring strategic plans are executed, and monitoring progress and changes to achieve results.
Demonstrated experience leading the design, development, deployment, and operation of new and existing systems, including management of project timelines, budgets, and resource allocations.
Demonstrated experience developing and implementing comprehensive strategic execution plans, conducting regular reviews and evaluations, and making adjustments.
Demonstrated experience facilitating communication and coordination with teams and stakeholders to ensure seamless system integration and execution.

Responsibilities

Oversee end-to-end design, development, deployment, and operation of IT administrative systems, including management of project timelines, budgets, and resource allocations.
Monitor project milestones and initiative progress, and verify deliverables meet established timelines and quality standards.
Align cross-functional teams to execute project and operational release plans effectively.
Identify and mitigate execution roadblocks, providing leadership guidance, support, and resources to teams.
Anticipate risks throughout the product lifecycle and ensure actionable contingency plans are developed and ready for deployment.
Establish and track key performance indicators (KPIs), analyze systems data, and identify and implement process enhancements and optimizations.
Develop the division's operating model and establish workflows that support collaboration among internal branches.
Collaborate with senior leadership to translate strategic visions into divisional plans aligned with business goals.
Formulate and execute strategic divisional objectives, evaluate their effectiveness regularly, and adjust plans when necessary.
Coordinate communication among stakeholder groups to support seamless integration and execution of administrative systems.
Deliver presentations to diverse audiences and monitor initiatives to provide transparent stakeholder updates.