Supervisory IT Specialist (Systems Administration)

Military Treatment Facilities under DHA•Tacoma, WA
•Onsite

About The Position

This position is located at Madigan Army Medical Center in Tacoma, Washington. The Supervisory IT Specialist (Systems Administration) oversees the acquisition, implementation, operation, and security of information systems. The role also provides first-line supervision to assigned employees, including work planning, prioritization, performance evaluation, and guidance on work and administrative matters. The selectee must obtain and maintain CompTIA Security+ certification by completing the required training within six months of employment. Appointment may be subject to a suitability or fitness determination based on a background investigation. A supervisory probationary period is required as applicable, and the selectee must consent to seasonal influenza vaccination or provide a recognized exemption.

Requirements

  • One year of specialized experience implementing IT hardware and software systems, providing direct supervision and professional development for technical teams, and training staff on operation and maintenance of new systems; experience must be at the GS-12 level or equivalent.
  • IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving competencies.
  • Must meet qualification requirements through experience alone; education cannot substitute for the required experience.
  • Must be a U.S. citizen.
  • Must obtain and maintain CompTIA Security+ certification by completing required training within six months of employment.
  • Must provide proof of U.S. citizenship.
  • Must complete a background investigation if required for a suitability or fitness determination.
  • Must consent to seasonal influenza vaccination or provide a recognized exemption.
  • A one-year supervisory probationary period is required; a one-year probationary period is also required if the selectee has not previously met this requirement.

Nice To Haves

  • Recruitment or relocation incentives may be authorized for highly qualified candidates.

Responsibilities

  • Review acquisition and implementation of new system hardware and software and develop operating procedures.
  • Install and maintain software and hardware; control current versions and future releases of application software; and document the physical configuration of information systems.
  • Develop and maintain procedures for system operations, product assembly, and installation.
  • Conduct periodic audits and reviews to ensure STIGs have been properly implemented.
  • Plan, develop, and implement security techniques, procedures, and guidance for user access control and other security requirements.
  • Identify problems and provide expert technical advice on new or improved information technology and procedures; determine whether current systems require improvement.
  • Conduct feasibility studies involving emerging computer technology to resolve unique user network requirements.
  • Provide direct supervision to assigned employees.
  • Plan subordinate work, set and adjust short-term priorities, and prepare schedules for completion of work.
  • Assign work based on priorities, evaluate performance, and provide employees advice, counsel, or instruction on work and administrative matters.
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