Supervisory IT Specialist

Federal Aviation Administration•Oklahoma City, OK

About The Position

Serves as a Supervisory IT Specialist in the Development Support Section, AMK-243, leading technical staff responsible for planning, development research and assessment, requirements and technical analysis, system development, and operational and maintenance support for national governmental computer systems used by the Department of Transportation and other federal agencies. Applies comprehensive technical and process knowledge to solve complex problems, develop improved technical processes, and communicate new technologies and methodologies. Work includes applying analytical processes to automated process control, including requirements traceability, planning, design, development, and maintenance of software, hardware, and systems. The role requires knowledge of change and release management, business and functional policies and procedures, and the technical and functional requirements needed to achieve business outcomes. The incumbent promotes cross-learning within the team and with other technical and functional teams, and presents known issues, deviations, solutions, and value to upper management. The position uses DevOps and Agile (SAFe) methodologies and applies IT service support practices consistent with ITIL standards. It also manages operations in a complex, integrated Oracle ERP environment, including standards and leading practices for custom extensions and customization of Oracle E-Business Suite applications. Supervisory and managerial duties include communicating organizational vision and objectives, setting priorities, assigning work, monitoring and evaluating performance, coaching and developing employees, leading individuals and teams, and defining and taking action. The position contributes to budget planning and short- and long-term needs, and requires knowledge of the technical work, budget matters, human resources, and administrative policies and procedures. The incumbent resolves most technical problems without upper-level management intervention and communicates directly with upper management to jointly resolve issues. Work typically affects the objectives of one or more major subdivisions and may affect the objectives of the FM. Applicants must be U.S. citizens, and males born after December 31, 1959 must be registered with Selective Service. A security investigation may be required, as may a one-year supervisory or managerial probationary period. The selected employee may have to file a financial disclosure statement within 30 days of entry on duty. Applicants must apply online and provide work-history examples supporting their qualifications.

Requirements

At least one year of specialized experience equivalent to the FV-I (FG/GS-13) level.
Specialized experience with one or more of the following: Oracle Enterprise Business Suite; Oracle Federal Financials 12.1 or higher; Oracle Database 12C or higher; Service Oriented Architecture (SOA); Oracle Business Intelligence (OBIEE); or Oracle PL/SQL.
IT-related experience demonstrating attention to detail, customer service, oral communication, and problem solving.
U.S. citizenship.
Selective Service registration for males born after December 31, 1959.
Submission of an SF-50.
Successful completion of a security investigation, if required.
Applicants must meet qualifications by the vacancy announcement closing date.
Online application; faxed, mailed, and emailed applications are not accepted.

Nice To Haves

Documented experience implementing and maintaining a large-scale Oracle Enterprise Business Suite or financial system for government agencies.
Experience with Systems Development Lifecycle (SDLC) management processes, including requirements analysis, functional documentation, and end-user support.
On-the-job experience using DevOps and Agile (SAFe) methodologies.

Responsibilities

Supervise a team of technical professional staff and perform the full range of supervisory duties.
Review staff work for compliance with applicable laws, regulations, policies, and procedures, and for accuracy and timeliness.
Oversee planning, development research and assessment, requirements analysis, technical analysis, system development, and operational and maintenance support for governmental computer systems.
Apply technical and process knowledge to solve complex problems and develop improved technical processes.
Apply analytical methods to automated process control, including requirements traceability and the planning, design, development, and maintenance of associated software, hardware, and systems.
Manage change and release processes and apply relevant business and functional policies and procedures.
Promote cross-learning within the team and with technical and functional teams.
Present known issues, deviations, solutions, and value to upper management.
Communicate organizational vision and objectives, set priorities, assign tasks, monitor and evaluate performance, coach employees, and lead individuals and teams.
Contribute to budget planning and assess short- and long-term needs.
Resolve technical problems and communicate with upper-level management to jointly address issues when needed.
Apply IT service support practices consistent with ITIL standards.
Manage operations in an integrated Oracle ERP environment, including Oracle E-Business Suite extensions and customizations.