Supervisory IT Specialist (Missions Support Systems Division Chief)

Administrative Office of the U.S. Courts•Washington, DC

21d

About The Position

This position is in the Department of the Chief Information Technology Officer’s Development and Operation Service, Product Development Office, Mission Support System Division. The Product Development Office develops, modernizes, manages, oversees, delivers, and supports the judiciary’s administrative and mission business systems, preparing them for judicial operations through rigorous testing, security, and training. The Supervisory Information Technology Specialist serves as Chief of the Mission Support System Division (MSSD), providing strategic and operational leadership to the division’s development, delivery, and product management teams. The role leads the development, modernization, and ongoing support of judiciary mission systems, applying common disciplines across systems and leveraging AO and judiciary-wide standards and industry best practices. The incumbent works with other groups within the Department of the Chief Information Officer and their Business Offices to prioritize and execute initiatives in accordance with the Judiciary’s IT Strategic Plan.

Requirements

At least one full year (52 weeks) of specialized experience in or directly related to the line of work of the position.
Demonstrated experience implementing and operating systems, ensuring strategic plans are executed, and monitoring progress and changes to achieve results.
Demonstrated experience leading the design, development, deployment, and operation of new and existing systems, including managing project timelines, budgets, and resource allocations.
Demonstrated experience developing and implementing comprehensive strategic execution plans, conducting regular reviews and evaluations, and making adjustments.
Demonstrated experience facilitating communication and coordination with teams and stakeholders to ensure seamless system integration and execution.

Responsibilities

Oversee the end-to-end design, development, deployment, and operation of IT mission systems, including management of project timelines, budgets, and resource allocations.
Monitor project milestones and initiative progress, and verify that deliverables meet established timelines and quality standards.
Align cross-functional teams to execute project and operational release plans effectively.
Identify and mitigate execution roadblocks, providing leadership guidance, support, and resources to teams.
Anticipate product lifecycle risks and ensure comprehensive, actionable contingency plans are developed and ready for deployment.
Establish and track key performance indicators (KPIs), analyze system data, and implement targeted process enhancements and optimizations.
Develop the division’s operating model and establish structured workflows that support interaction and collaboration between internal branches.
Collaborate with senior leadership to translate strategic visions into actionable divisional plans aligned with business goals.
Formulate and execute strategic divisional objectives; evaluate their effectiveness regularly and adjust plans as needed.
Facilitate communication and coordination among stakeholder groups to support seamless integration and execution of mission systems.
Deliver presentations to diverse audiences and monitor initiatives to provide transparent updates to stakeholders.