Supervisory IT Program Manager (PLCYPLN)

Defense Information Systems Agency • Fort Meade, MD

9d

About The Position

This position is recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) and does not confer eligibility for conversion to the Competitive Service. It supports the mission of U.S. Cyber Command and is in the Supervision/Management Work Category at the Expert Work Level. The position is located in the DISA ACQ/PAE Mission Partner Environment (ME931).

The incumbent manages the functions and staff supporting mission partner outreach, initial requirements definition and analysis, and customer relationship management for assigned Mission Partners. The role performs IT project business management, coordinating DISA and customer efforts to meet goals and improve operational effectiveness through an enterprise-wide project management approach. The incumbent works with customer and coordinating officials to assess satisfaction, explain policies and procedures, and resolve problems. The role also contributes to special projects and initiatives and develops Mission Partner portfolios and strategic plans to support oversight and financial management of existing capabilities and planning and delivery of future requirements.

This is a mission-essential, drug-testing-designated national security position. The incumbent must obtain and maintain a Top Secret clearance with access to SCI and meet applicable DoD 8140 qualification requirements. Travel to other locations within the continental United States may be required up to 25% of the time. Telework depends on mission requirements and supervisory determination; the position may require reporting to work or relocating within the United States during local or national emergencies. Moving costs and recruitment, relocation, or retention incentives may be authorized. A one-year probationary period for supervisory assignment and, in certain circumstances, a three-year trial or probationary period may apply.

Requirements

• Must be a U.S. citizen.
• Males born after December 31, 1959, must be registered for or exempt from Selective Service.
• Obtain and maintain a Top Secret security clearance with access to Sensitive Compartmented Information (SCI); a favorable suitability review and security eligibility are conditions of employment.
• Complete DoD 8140 Foundational Qualifications within 9 months and Residential Qualification requirements overall within 12 months.
• Meet basic competencies in attention to detail, customer service, oral communication, and problem solving for complex IT-related matters.
• For the GG-15 level, have at least one year of qualifying experience equivalent to the next lower federal grade level demonstrating immediate readiness for the position.
• Qualifying experience must include experience managing mission partner outreach and relationships, managing enterprise-wide governance, or synchronizing mission partner efforts to increase operational effectiveness.
• Describe qualifying experience and any selective placement factors in the resume; qualifications must be met within 30 days after the announcement closing date.
• Be able to travel to locations within the continental United States up to 25% of the time.
• There is no substitution of education for qualifying experience at the GG-15 level.
• The position is drug-testing designated and requires drug testing before appointment or placement.
• The position is mission essential and may require reporting to work or relocating within the United States during local or national emergencies.

Responsibilities

• Manage functions and staff supporting mission partner outreach, initial requirements definition and analysis, and customer relationship management for assigned Mission Partners.
• Perform IT project business management and synchronize DISA and customer efforts to achieve goals and improve operational effectiveness through an enterprise-wide project management approach.
• Meet with key customers and coordinating officials to assess customer satisfaction, explain organizational policies and procedures, and resolve problems.
• Participate in special projects and initiatives and perform special assignments.
• Develop Mission Partner portfolios and strategic plans to support oversight and financial management of existing capabilities and planning and delivery of future requirements.

Benefits

• Comprehensive federal employee benefits package for eligible employees and their families.
• Moving costs may be paid.
• Recruitment, relocation, or retention incentives may be authorized.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed