Supervisory Human Resources Specialist

Federal Emergency Management Agency•Washington, DC

About The Position

This position is in the Office of the Chief Human Capital Officer, Employee Services Division. The specialist leads and oversees Employee Services programs, including retirement, benefits, employee relations, work-life, and telework, ensuring alignment with FEMA and DHS policies. The role provides expert technical guidance, develops and implements service strategies and process improvements, represents the division and FEMA in high-level forums, and promotes customer-focused support for employees and managers. This is a Schedule Policy/Career position in the excepted service. Employees have recurring emergency management responsibilities and may be recalled at any time for emergency operations. Deployments may involve irregular work hours, alternate work locations, duties beyond the official position description, extensive travel with little notice, and extended stays at operationally challenging emergency sites. Selected employees must attend a three-week, in-person training course in Emmitsburg, Maryland within six months of onboarding; FEMA covers travel expenses.

Requirements

U.S. citizenship.
Successfully pass and maintain a Top Secret background investigation; this may include a credit check and review of financial issues and specified criminal or drug-related matters.
Register for Selective Service, if applicable.
Current federal employees must meet time-in-grade requirements; at least 52 weeks at the next lower grade or equivalent grade band is required.
Obtain and maintain a Government credit card.
Be able to deploy with little or no advance notice anywhere in the United States and its territories for an extended period.
At least one year of specialized experience equivalent to the GS-14 level, including administering or overseeing retirement and benefits programs and ensuring regulatory compliance; providing expert employee relations guidance to managers and senior leadership; supervising or directing HR staff delivering these services; and developing and implementing strategies or process improvements to enhance service delivery, accuracy, customer service, and compliance.
A two-page maximum resume with specified employment details is required for qualification review; federal experience must include grade, occupational series, and dates at each grade level.
Attend a three-week, in-person training course in Emmitsburg, Maryland within six months of onboarding.
No educational substitution is available; candidates must meet the stated experience qualifications.
Political appointees who currently serve or served within the last five years in specified Executive Branch political appointment categories must disclose this to the Human Resources Office.

Responsibilities

Lead and oversee retirement, benefits, employee relations, work-life, and telework programs in alignment with FEMA and DHS policies.
Provide expert technical guidance on federal retirement, benefits, and employee relations laws, regulations, and policies to leadership, HR staff, and managers.
Develop, implement, and communicate Employee Services strategies and process improvements to improve service delivery, accuracy, and compliance.
Represent the division and FEMA in high-level meetings, briefings, and interagency forums on retirement, benefits, employee relations, and work-life issues.
Promote a customer service culture by engaging stakeholders, resolving complex and sensitive employee issues, and ensuring timely, solutions-focused support.
Assign work, set priorities, and provide direction to subordinate supervisors and staff to meet mission-critical Employee Services requirements.