Supervisory Health System Specialist- (Group Practice Manager)

Veterans Health Administration • Prescott, AZ

3d • Onsite

About The Position

The Supervisory Health System Specialist, also identified as the Group Practice Manager, advises on and coordinates administrative policies, programs, and operations for a health care delivery system. The position plans, organizes, evaluates, and coordinates administrative activities, including productivity data analysis, performance and productivity improvement planning, management controls, and short- and long-range planning.

The role provides access-related consultation to VAMC, VISN, and national leadership; works with national and local stakeholders to develop and review policies and standardized processes; and evaluates local processes for effectiveness and improvement. It exercises full supervisory authority and applies Lean management, system redesign, and process improvement principles. The position also works with facility and medical leadership on standards implementation, administrative issues, facility improvements, outpatient clinical service budgets, and central support services. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The position is not virtual; occasional travel may be required.

Requirements

• U.S. citizenship is required.
• Selective Service registration is required for males born after December 31, 1959.
• Must meet the Individual Occupational Requirement for Occupational Series 0671 through qualifying education, specialized experience, or an agency-sponsored on-the-job training program with a formal individualized training plan.
• Must have one year of specialized experience equivalent to at least GS-12 in the normal line of progression.
• Specialized experience must include progressively responsible analytical, administrative, clinical management, or supervisory experience in health care, with a close working relationship with facility managers and analysis or coordination of administrative, clinical, or other service activities.
• Must demonstrate knowledge of health care delivery systems; regulatory and credentialing standards; and government-wide, agency, and facility administrative systems such as budget, personnel, and procurement.
• Must be able to plan, organize, and direct team-study work and negotiate effectively with the ELT and service chiefs.
• Must demonstrate experience in health care service administration, continuous quality improvement, data analysis, planning, administrative support, complex problem analysis, program improvement, and making recommendations for complex solutions.
• Must have expert knowledge of health care principles and practices, including budgeting, planning, administration, applicable laws, policies, regulations, precedents, and labor/union relationships.
• There is no educational substitution for the GS-13 level.
• Must complete required background/security investigation and online onboarding; acceptable identification is required for pre-employment requirements.
• Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
• Must serve a one-year probationary period or two-year trial period, as applicable.
• The closing date for meeting requirements is October 23, 2026.
• Must be able to perform the work in an office environment and may be required to travel occasionally.

Responsibilities

• Provide access-related consultative services to VAMC, VISN, and national leadership.
• Work with the National Program Office and VAMC service lines to review and develop national guidance and policies that facilitate standardized processes.
• Review and provide input on nationally issued regulations and policies.
• Collaborate with staff at other facilities on national project groups to review and develop national and VISN-level policies, procedures, systems, and business or access-analysis initiatives.
• Review and evaluate local processes and procedures to identify effective practices and opportunities for improvement, proposing changes through the GPM Community of Practice and national Steering Committee.
• Exercise full supervisory authority, including selecting, retaining, and promoting staff; assigning, directing, and reviewing work; setting performance standards and reporting requirements; conducting performance management and leave administration; resolving complaints and grievances; investigating misconduct; initiating disciplinary or adverse actions; and identifying training and development needs.
• Apply Lean management, system redesign, and process-improvement principles based on VHA and local MyVA organizational philosophy, policies, and management principles.
• Work independently with medical leadership and personnel at VAMCs, CBOCs, and other facilities to implement national and VISN standards and address administrative process, system, and other concerns.
• Recommend and coordinate facility improvements with the facility manager, including construction, renovation, space utilization, and equipment purchases.
• Develop short- and long-term policies and plans for the Medical Center.
• Work with medical leadership and personnel at VAMCs, CBOCs, and other facilities to formulate budget recommendations for outpatient clinical services.
• Ensure effective use of office staff and recommend changes to enhance central support services.
• Assist or support clinical and administrative leads in implementing operational improvements.
• Perform other related duties as assigned.

Benefits

• Federal employee benefits package for employees and their families.
• Selected applicants may qualify for credit toward annual leave accrual based on prior work or military service, subject to request and approval before appointment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed