Supervisory Health System Specialist

Military Treatment Facilities under DHA•Fort Sam Houston, TX

3d•Onsite

About The Position

This position is located within Brooke Army Medical Center on Fort Sam Houston in San Antonio, Texas. A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. Student Loan repayment may be authorized. Non-Federal work experience may be creditable for leave purposes. This is a Direct Hire Solicitation. Duties: Manages day-to-day operations of the practice, scope of responsibility includes: access management, business planning, personnel/resource management, safety, compliance, training, customer service, information management and analytics. Works collaboratively with nursing and clinical leads in areas of population health, practice management, and clinical practice to ensure delivery of comprehensive, continuous, coordinated care consistent with the practice. Manages business operations for a complex, multi-faceted medical practice; provides guidance to, and answers inquiries concerning the interpretation and application of regulations and policies. Applies an advanced knowledge of healthcare administration and business practices to maximize practice performance for enrollment, access, and workload in support of the organization performance plan goals. Ensures that panel sizes, clinician availability, appointing rules and algorithms, appointing templates and schedules are coordinated and optimized. Serves as action officer between clinics personnel and the parent MTF pertaining to all aspects of civilian personnel management, reorganization, organization structuring, position management, and manpower utilization. Ensures services maintains compliance with Joint Commission (TJC) ambulatory care standards for accreditation and Patient Centered Medical Home (PCMH) standards for certification promoting consistent delivery of quality and safe health care. Participates in interviews, selection, and on-boarding of employees; advises leadership on civilian personnel matters such as promotions, performance evaluations, awards, disciplinary actions, and employee grievances. Provides first level supervision to administrative staff; develops performance plans, evaluates work performance of subordinates, investigates and/or hears employee grievances or serious complaints and implements or recommends appropriate action.

Requirements

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
A Personnel Security Investigation is required.
One-year supervisory probationary period required.
A one-year probationary period is required if the selectee has not previously met this requirement.
Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
A pre-placement medical examination is required.
Immunization screening is required.
Hepatitis B immunization is required for all positions with direct patient contact.
Applicants may be required to show proof of other immunizations depending on the type of position.
US Citizens
One year of specialized experience which includes providing administrative or clinical management in a health care environment; analyzing health care information to evaluate and/or recommend improvements for the effectiveness or efficiency of health care services; and providing administrative or technical oversight to subordinate staff members.
Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Healthcare Administration or Business Management.
A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest.
Continued employment requires written certification that it advances the public interest.
Direct Deposit of Pay is required.
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
The incumbent will be required to report to work during times of contingency operations, natural disasters, extreme weather or other emergency situations.
You may be required as a condition of employment to take the series of anthrax vaccine immunizations to include annual boosters.
May include other immunizations that may be required for this position/for a position you may fill as an emergency essential alternate.
Failure to take immunizations may lead to your removal from position or separation from Federal service.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Nice To Haves

A recruitment or relocation incentive may be authorized.
Salary negotiation may be available for those candidates who are new to Federal service.
Student Loan repayment may be authorized.
Non-Federal work experience may be creditable for leave purposes.

Responsibilities

Manages day-to-day operations of the practice, including access management, business planning, personnel/resource management, safety, compliance, training, customer service, information management and analytics.
Works collaboratively with nursing and clinical leads in areas of population health, practice management, and clinical practice to ensure delivery of comprehensive, continuous, coordinated care.
Manages business operations for a complex, multi-faceted medical practice, providing guidance on regulations and policies.
Applies advanced knowledge of healthcare administration and business practices to maximize practice performance for enrollment, access, and workload.
Ensures panel sizes, clinician availability, appointing rules, algorithms, templates, and schedules are coordinated and optimized.
Serves as action officer between clinics personnel and the parent MTF regarding civilian personnel management, reorganization, organization structuring, position management, and manpower utilization.
Ensures services maintain compliance with Joint Commission (TJC) ambulatory care standards and Patient Centered Medical Home (PCMH) standards.
Participates in interviews, selection, and on-boarding of employees.
Advises leadership on civilian personnel matters such as promotions, performance evaluations, awards, disciplinary actions, and employee grievances.
Provides first-level supervision to administrative staff, develops performance plans, evaluates work performance, investigates grievances, and implements or recommends appropriate action.