Supervisory Health System Specialist

Veterans Health Administration • Oklahoma City, OK

1d • Onsite

About The Position

This position is located at the Oklahoma City VA Health Care System and serves as the Assistant Credentialing and Privileging Manager, providing extensive support in managing Credentialing and Privileging program activities. The position provides technical and administrative supervision to Credentialing office employees and leads program work. It advises local leadership and credentialing employees on program matters, presents providers’ credentials and practice histories at committee meetings, and serves as a subject matter expert on credentialing updates for Human Resources, providers, and hiring services. The role also reviews clinical privileges and scopes of practice for accuracy and compliance, interprets regulatory requirements, and evaluates program operations and work methods.

The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The position has no significant physical requirements. The position is subject to federal employment requirements, including a background investigation and a one-year probationary period. Applicants must meet the stated health-system administration qualification requirements, including the selective placement factor of at least two years of experience working with a Credentialing and Privileging program within a medical facility.

Requirements

• U.S. citizenship is required.
• Must meet the Individual Occupational Requirement through qualifying education in hospital administration, public health administration, or a related field with health care administration coursework, or qualifying specialized health-care analytical, administrative, clinical management, or supervisory experience.
• For GS-11 qualification through experience, must have one year of specialized experience equivalent to GS-09, including health-care administrative or clinical management/supervisory experience and knowledge of health-care delivery systems, credentialing and regulatory standards, and government, agency, and facility administrative systems.
• At the GS-11 level, experience must include work in a health-care setting directly with clinicians and administrators to solve problems supporting patient care, and experience leading an administrative component of a health-care credentialing and privileging program, if qualifying through experience.
• Applicants may qualify at GS-11 through a Ph.D. or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, an LL.M. in a related field, or an allowable combination of education and experience.
• Must have at least two years of experience working with a Credentialing and Privileging program within a medical facility.
• Must complete a background/suitability investigation and, for males born after December 31, 1959, meet Selective Service registration requirements.
• Must provide a complete application package, including resume, transcripts, and applicable SF-50s.
• Selected applicants must complete online onboarding and provide acceptable identification for pre-employment requirements.
• Must serve a one-year probationary period.
• VA health-care personnel must receive annual seasonal influenza vaccination or obtain a medical or religious exemption; face masks are required when an exemption is granted.
• If selected, must be fully vaccinated against COVID-19 before the start date, subject to legally required accommodations.

Responsibilities

• Provides direct technical and administrative supervision to Credentialing office employees and leads programs.
• Sets and adjusts short- and long-term priorities, assesses staffing needs, and plans work to be accomplished.
• Develops, modifies, and interprets performance standards and explains performance expectations to staff.
• Advises, counsels, and instructs employees on work and administrative matters.
• Identifies employee development and training needs and provides or arranges training.
• Assists with developing, coordinating, and recommending workflow improvements for the program or section.
• Provides consulting and guidance to local leadership and credentialing employees on Credentialing program matters.
• Attends committee meetings and presents providers’ credentials, clinical practice histories, and red flags.
• Serves as a subject matter expert on credentialing updates for Human Resources, providers, and hiring services.
• Determines appropriate actions resulting from agency and local-level reviews.
• Attends meetings, conferences, and seminars to identify areas needing improvement.
• Interprets and explains new regulatory requirements, procedures, and processes.
• Reviews clinical privileges and scopes of practice for accuracy and compliance, including setting-specific indicators and signature appropriations.
• Uses cost-effectiveness, cost-benefit, and cost-utility analyses in program prioritization and decision-making.
• Implements mechanisms to monitor and evaluate completed tasks for compliance with established policies and procedures.
• Develops and uses analytical and diagnostic tools to identify, evaluate, and recommend techniques for new or modified work methods.

Benefits

• Federal employees and their families have access to a comprehensive benefits package.
• VA may offer newly appointed federal employees credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual; approval is required and not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed