Supervisory Financial Administrative Specialist

Veterans Health Administration•Smyrna, TN
•Onsite

About The Position

The Supervisory Financial Administrative Specialist (Billing) serves as a supervisor in the Billing Department of the regionally consolidated CPAC and reports directly to the Billing Manager. The position performs duties to achieve the Office of Community Care’s expected results for medical billings and reimbursable and non-reimbursable collections. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The position is onsite; ad hoc telework eligibility will be discussed during the interview process. Relocation and recruitment incentives are not authorized, and a financial disclosure report is not required.

Requirements

  • U.S. citizenship.
  • For current federal employees who held a GS grade within the past 52 weeks, meet the GS-11 time-in-grade requirement of 52 weeks at GS-09 and submit supporting SF-50 documentation.
  • Meet GS-11 qualification requirements through one year of specialized experience equivalent to GS-09, qualifying graduate education, or a combination of qualifying education and experience.
  • Specialized experience must demonstrate relevant knowledge and skills, such as maintaining accurate billing information, interpreting billing rules and policies, investigating billing-function gaps, and overseeing staff work.
  • Provide detailed résumé documentation of duties and work experience, including hours per week, salary, and employment dates, to establish qualifying experience.
  • Submit transcripts if using education to qualify; foreign education requires a Certificate of Foreign Equivalency.
  • Complete all required application steps, including the online assessment.
  • Male applicants born after December 31, 1959, must be registered with Selective Service.
  • Selected applicants must complete pre-employment requirements, including a background/security investigation and online onboarding, and provide acceptable identification.
  • First-time supervisors are subject to a one-year probationary period; the position also requires a one-year probationary period or two-year trial period as applicable.

Responsibilities

  • Ensure billing information entered and maintained in the automated billing system is timely and accurate.
  • Review health insurance policy provisions to identify and comply with individual plan requirements.
  • Prepare bills for healthcare services, equipment, and/or medications.
  • Maintain accurate claims data.
  • Initiate claims for healthcare services, equipment, and/or medication in accordance with prevailing guidelines.
  • Investigate gaps in support of billing functions, identify improvements, and present solutions to the Billing Manager.
  • Prepare correspondence, reports, memoranda, and other written products concerning billing activities.
  • Direct, coordinate, and/or oversee work performed by subordinate staff.
  • Observe staff performance, provide performance and productivity input, and recommend or implement changes to enhance employee performance.
  • Interpret billing laws, rules, regulations, and policies; develop and implement local policies; and define administrative requirements.

Benefits

  • Comprehensive federal employee benefits package, with eligibility depending on position type and other factors.
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