Supervisory Assistant Nurse Manager (Home Telehealth)

Veterans Health Administration • Menlo Park, CA

3d • Onsite

About The Position

The Supervisory Assistant Nurse Manager (ANM) supports the Nurse Manager in overseeing operations of the Remote Patient Monitoring–Home Telehealth (RPM-HT) and Traveling/Relocation Veteran (T/RV) programs. This professional registered nurse works collaboratively with the Nurse Manager and functions as a supervisor accountable for the operation of designated units, including management, supervision, and evaluation of care provided by nursing and allied health staff. The ANM performs administrative and clinical duties, participates in complex clinical and technical decision-making, and implements and maintains practice standards. The role provides leadership and clinical consultation, supports quality, safety, and effectiveness improvements, and serves as a liaison among staff, leadership, external organizations, and vendors. The ANM collaborates with care teams and internal and community-based services to develop patient-driven care plans, coordinate transitions, and provide patient and family education focused on self-management, prevention, and wellness. The position is an onsite, non-virtual role; telework is not available. The stated schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., or as determined by the supervisor to meet operational demands. Duties may include non-traditional and weekend hours. Physical demands include prolonged standing, walking, sitting, moderate lifting, repeated bending, or kneeling, and use of safe patient-handling and mobility protocols.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or qualifying education under the stated VA bridge-program or foreign-education provisions.
• Current, full, active, and unrestricted registered nurse licensure in a U.S. state, territory, commonwealth, or the District of Columbia; a temporary Graduate Nurse Technician appointment may be available to eligible candidates pursuing licensure.
• Meet the education and professional nursing experience criteria for the applicable Nurse grade and level, as detailed in the announcement.
• U.S. citizenship, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
• Complete required background/security investigation, onboarding, and pre-employment requirements; pass a pre-employment physical evaluation and, when applicable, drug screening.
• Participation in the seasonal influenza vaccination program is required for VA health care personnel.
• May be required to serve a probationary period.
• Physical ability to perform nursing duties, which may include prolonged standing, walking, sitting, moderate lifting, repeated bending, or kneeling, and following safe patient-handling and mobility protocols.

Responsibilities

• Oversee operations of the designated RPM-HT and T/RV program units and be accountable for their operation.
• Manage, supervise, and evaluate care delivered by nursing and allied health care staff.
• Provide leadership and remain current on practice guidelines that affect patient care.
• Continuously improve and sustain the quality, safety, and effectiveness of program processes through communication with clinical, administrative, and technical staff, external organizations, and vendors.
• Serve as a clinical resource for VA staff and community personnel to support program-related performance improvement outcomes.
• Use the nursing process and evidence-based practice to collaborate with PACT, Specialty Care, patients, caregivers, and other team members in developing holistic, lifetime, patient-driven care plans.
• Collaborate with VA and external services to facilitate care transitions that meet patients’ needs.
• Provide patient and family health education focused on self-management, prevention, and wellness in accordance with patient goals.
• Advocate for patients and support colleagues’ and the team’s professional growth, development, and practice.
• Serve as the first-line supervisor of nursing personnel in the patient care area.
• Perform administrative and clinical duties, participate in complex clinical and technical decision-making, and implement and maintain practice standards.
• Work non-traditional and weekend hours when needed to meet operational demands.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Traditional federal pension with five-year vesting and a federal 401(k) with up to 5% in VA contributions.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree