Registered Nurse-Home Telehealth Care Coordinator

Veterans Health Administration • Fayetteville, AR

2d

About The Position

Veterans Healthcare System of the Ozarks is seeking a Registered Nurse to coordinate home telehealth care. The RN coordinates care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. The position requires leadership, experience, and creative approaches to managing complex patient care.

The RN provides health promotion, illness and injury prevention, counseling, and care based on the nursing process. The role includes assessing and triaging data from home telehealth patients, identifying potential complications, facilitating timely care, and collaborating with the interdisciplinary team. The RN also fosters a safe and supportive environment for healthcare professionals.

The work schedule is Monday through Friday, with one of three schedules: 7:00 a.m.–3:30 p.m., 7:30 a.m.–4:00 p.m., or 8:00 a.m.–4:30 p.m. The schedule will be discussed during the interview and may change based on service needs. Telework is available, but this is not a virtual position. Relocation and recruitment incentives and permanent change of station are not authorized.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or qualifying nursing education under the stated VA provisions.
• Current, full, active, and unrestricted registration as a graduate professional nurse in a U.S. state, territory, or commonwealth, or the District of Columbia; a temporary Graduate Nurse Technician appointment may be possible for eligible candidates pursuing licensure.
• Meet the education, experience, and dimension requirements for the applicable VA nurse grade and level.
• Meet U.S. citizenship or applicable VA policy requirements for non-citizens.
• Selected applicants must pass a pre-employment physical evaluation and, if tentatively selected for a testing-designated position, drug screening.
• Meet applicable background/security investigation, onboarding, identification, and seasonal influenza vaccination requirements.
• Male applicants born after December 31, 1959, must meet Selective Service registration requirements.
• Complete the application requirements listed in the announcement's Required Documents section.
• Physical capacity for the listed demands, including heavy lifting and carrying of 45 pounds or more, pushing and pulling, prolonged walking, standing and bending, and the listed vision, hearing, coordination, color distinction, and environmental requirements.

Nice To Haves

• Case management experience.

Responsibilities

• Provide care and counseling to promote and maintain health and prevent illness and injury, using the nursing process.
• Collaborate with members of the interdisciplinary team to influence patient care outcomes.
• Conduct initial and ongoing comprehensive assessments, including a review of systems, and establish a comprehensive plan of care.
• Triage and assess home telehealth patient data, including vital signs, reported symptoms, and questionnaire responses.
• Identify and intervene in potential exacerbations of complications to facilitate timely care in the Patient Aligned Care Team clinic, Emergency Department, Urgent Care, or community.
• Communicate and coordinate with the interdisciplinary team regarding progress toward goals, data or symptom trends, concerning findings, and the need for provider assessment or intervention.
• Foster a safe and supportive environment conducive to the professional development of healthcare professionals.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year, comprising 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Traditional federal pension with five-year vesting and a federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree