Supervisor(04224) - 2807 E. Virginia Beach Blvd.
Domino's Franchise•Norfolk, VA
About The Position
The Supervisor oversees multiple stores, coaching and mentoring General Managers, Assistant Managers, and crew members; driving operational excellence; reviewing financial and operational performance; and supporting market development to grow AWUS. The role uses structured store visits, performance feedback, action plans, financial reviews, and coordination with market and field-support resources.
Requirements
- At least 3 years of multi-unit experience in the restaurant or retail industry.
- Experience ensuring operational effectiveness for multi-unit operations.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Plan coaching objectives before store visits using the store planning tool.
- Coach General Managers, Assistant Managers, and crew members on operational and management skills.
- Conduct annual performance appraisals and provide positive, constructive, actionable feedback.
- Mentor General Managers and Assistant Managers in professional development and career progression.
- Reinforce company policies and standards across stores.
- Identify and diagnose operational gaps in underperforming stores and develop formal action plans to address them.
- Coordinate field-support resources, including Field Trainers, Human Resources, and Operations Evaluators, as needed.
- Review financial variables before store visits and analyze and track financial and operational data.
- Prepare short executive presentations, such as in Excel or PowerPoint, to communicate trends and results.
- Present weekly financial and operational updates at Market Leader and area GM meetings.
- Use profit-and-loss reviews and quarterly business reviews to ensure stores meet operating plans.
- Coordinate with the Market Leader and field support to develop market business plans.
- Drive the development and execution of Local Store Marketing initiatives.
- Coordinate Market Specialists and other field-support resources to execute Local Store Marketing initiatives.
- Empower General Managers to lead Local Store Marketing, including building relationships with schools and the community.
- Work with the Market Leader to identify and pursue new AWUS growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
