Part - Time Supervisor, South Park NC

TravisMathew • Charlotte, NC

4d

About The Position

The Supervisor manages and maintains the in-store sales and service experience and promotes a sales culture to achieve or exceed sales, KPI, and profitability goals. The role combines customer service and sales with product knowledge, visual merchandising, store events, and client relationship development. The Supervisor also mentors part-time and seasonal client associates.

Requirements

• Proficiency in Microsoft applications.
• Proficiency in point-of-sale (POS) systems.
• Experience with back-office operations management, visual merchandising, and recruitment and training.
• Strong written and verbal communication skills.
• Ability to manage and mentor a team.
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders.
• Ability to make decisions independently or escalate issues when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.
• 1–3 years of experience in retail store management.
• 2 years of experience in a client-services-related capacity.

Nice To Haves

• Bachelor’s degree in Business or a related field preferred.

Responsibilities

• Promote an approachable and efficient sales and service focus on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in and assist with product presentation and visual merchandising to drive sales and create a positive, easy-to-shop customer experience.
• Participate in and assist with store events and CRM activities focused on rewarding repeat business.
• Approach retail work entrepreneurially, including visual merchandising, sales generation, marketing, and event coordination.
• Mentor part-time and seasonal client associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed