Part - Time Supervisor, South Park NC

TravisMathew • Charlotte, NC

6d

About The Position

TravisMathew is a premium apparel brand focused on lifestyle performance apparel, sold through premium wholesalers, e-commerce, and retail stores. The Supervisor manages and maintains the in-store sales and service experience and promotes a sales culture to achieve or exceed sales, KPI, and profitability goals. The role includes floor leadership, client relationship development, product knowledge, visual merchandising, store events and CRM activities, and mentoring part-time and seasonal client associates.

Requirements

• Proficiency in Microsoft applications.
• Proficiency in point-of-sale (POS) systems.
• Experience with back-office operations management, visual merchandising, and recruitment or training.
• Strong written and verbal communication skills.
• Ability to manage and mentor a team.
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders.
• Ability to make decisions independently or escalate when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.
• 1–3 years of experience in retail store management.
• 2 years of experience in a client-services-related capacity.

Nice To Haves

• Bachelor’s degree in Business or a related field preferred.

Responsibilities

• Create an approachable and efficient sales and service focus on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat-client relationships to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in and assist with product presentation and visual merchandising to drive sales and provide a positive, easy-to-shop customer experience.
• Participate in and assist with store events and CRM activities focused on rewarding repeat business in an efficient and approachable manner.
• Apply entrepreneurial thinking to retail activities, including visual merchandising, sales generation, marketing, and event coordination.
• Provide mentorship to part-time and seasonal client associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed