Supervisor

Cushman & Wakefield•Jacksonville, FL

About The Position

The Supervisor reports to the Senior Operation Manager and is responsible for the overall direction, coordination and evaluation of employees within the shift and assigned buildings. This role carries out supervisory responsibilities in accordance with the Company’s policies and applicable State and Federal laws. The Supervisor assists in managing the overall activities of a project(s), supervises the project crew, and coordinates services activities for assigned buildings, ensuring that services are performed as contracted and meet customer specifications. This role also involves maintaining and monitoring work schedules of all shift personnel, establishing work performance standards, conducting quality assurance checks, managing materials inventory and general use of equipment, including key controls and snow removal services. The Supervisor resolves on-site services delivery problems, participates in ongoing management/technical skills development training programs, including safety and safety site committee, conducts orientation of new employees, develops employees’ skills/abilities, and performs conference room set ups and occasional internal moves as needed. Maintaining effective on-going customer relations is also a key responsibility. The incumbent is responsible for assisting in the management of the site account. Specific responsibilities include: work-scheduling of all shift personnel, establishing work standards in conjunction with the Manager, conducting site evaluations/audits, overall inventory/equipment usage, budget control, employee evaluations, trouble-shooting/problem solving, orientation/safety training personnel, customer relations, payroll (time sheets, check distribution) and special project work as requested.

Requirements

Fluent in English and Spanish
Motivated individual and proactive
Background check required
1-3 years of supervisory experience

Nice To Haves

Up-to-date knowledge of cleaning practices/procedures.
Excellent verbal and written communications skills and the ability to interact effectively at all levels.

Responsibilities

Overall direction, coordination and evaluation of employees within the shift and assigned buildings.
Carry out supervisory responsibilities in accordance with the Company’s policies and applicable State and Federal laws.
Assist in managing the overall activities of a project(s), and supervises the project crew.
Coordinate services activities for assigned buildings.
Ensure that services are performed as contracted and meet the customer specifications.
Maintain/monitor work schedules of all shift personnel, including the preparation and submission of weekly payroll time sheets.
Establish/maintain work performance standards.
Conduct quality assurance checks and manages materials inventory as well as general use of equipment.
Including key controls.
Snow removal services.
Resolve on-site services delivery problems.
Participate in on-going management/technical skills development training programs.
Including safety and safety site committee.
Conduct orientation of new employees, develops employees’ skills/abilities.
Conference room set ups and sometime internal moves as needed.
Maintain effective on-going customer relations.
Perform other duties as assigned.
Work-scheduling of all shift personnel.
Establishing work standards in conjunction with the Manager.
Conducting site evaluations/audits.
Overall inventory/equipment usage.
Budget control.
Employee evaluations.
Trouble-shooting/problem solving.
Orientation/safety training personnel.
Customer relations.
Payroll (time sheets, check distribution).
Special project work as requested.