Supervisor(04221) - 2048 Atlantic Ave

Domino's Franchise•Chesapeake, VA

About The Position

The Supervisor coaches and mentors General Managers, Assistant Managers, and crew members; drives operational excellence across stores; reviews financial and operational performance; and leads market development activities to grow AWUS. The role includes planning store visits, delivering actionable feedback and performance appraisals, identifying operational gaps and coordinating support to address them, analyzing and presenting business results, and working with market leadership and store teams on local marketing and growth opportunities.

Requirements

  • At least 3 years of multi-unit experience in the restaurant or retail industry.
  • Experience ensuring operational effectiveness for multi-unit operations.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Plan coaching objectives for store visits using the store planning tool.
  • Provide on-the-job coaching in operations and management skills to General Managers, Assistant Managers, and crew members.
  • Conduct annual performance appraisals and provide positive, constructive, actionable feedback.
  • Mentor General Managers and Assistant Managers on professional development and career tracks.
  • Reinforce company policies and standards across stores.
  • Identify and diagnose operational gaps in underperforming stores, develop action plans, and coordinate support resources as needed.
  • Review key financial variables when planning store visits and analyze and track financial and operational data.
  • Prepare short executive presentations, such as in Excel or PowerPoint, to communicate trends and results.
  • Present weekly financial and operational updates at Market Leader and area General Manager meetings.
  • Use profit-and-loss reviews and quarterly business reviews to help ensure stores meet their operating plans.
  • Coordinate with the Market Leader and field support to develop market business plans.
  • Drive the development and execution of Local Store Marketing initiatives.
  • Coordinate Market Specialist support for Local Store Marketing initiatives.
  • Empower General Managers to lead Local Store Marketing, including building relationships with schools and the community.
  • Coordinate with the Market Leader to identify and pursue new AWUS growth opportunities.
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