Supervisor (DCs)
About The Position
Drive Medical is seeking a Supervisor to provide leadership, management, and vision in support of operating efficiency and capacity. The role leads order planning, employee coordination, and process management for warehouse operations involving durable medical goods, including canes, wheelchairs, in-home hospital beds, and respiratory products. The Supervisor helps drive performance in safety, quality, service, and people development. The position works Monday through Friday from 1:00 p.m. to 10:00 p.m. The stated salary range is $65,360 to $81,700. Associates in the assigned area report directly to this role.
Requirements
- Bachelor’s degree or equivalent experience.
- At least 2 years of warehouse management experience.
- At least 2 years of experience in a position involving occasional customer contact.
- Knowledge of or experience with SAP or equivalent ERP systems.
- Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
- Excellent written and oral communication skills.
- Ability to interact effectively with internal and external customers and vendors.
- Ability to multitask and organize efficiently and effectively.
- Ability to exercise logical and sound judgment and work independently.
- Willingness to be on call for emergencies.
- Proficient project management, decision-making, problem-solving, and mediation skills.
- Ability to walk, stand, bend, squat, reach above the shoulders, and lift up to 50 pounds or use a two-person lift for heavier items.
- Ability to operate standard warehouse equipment, such as pallet jacks and forklifts.
Nice To Haves
- Lean/Six Sigma certification is preferred.
- For an Inventory Supervisor assignment, proficiency in math and experience with inventory control practices and procedures are additional requirements.
Responsibilities
- Establish a culture of continuous improvement at all levels.
- Manage workload for non-exempt employees.
- Develop and support warehouse best practices.
- Ensure customer orders are shipped correctly by training pickers, billers, auditors, and other team members to meet productivity and quality standards.
- Coordinate cross-functionally to respond to varying daily workloads.
- Develop employees through training, mentoring, coaching, counseling, performance reviews, and succession planning as appropriate.
- Maintain communication and harmony among team members.
- Conduct daily productivity meetings and use visual communication boards to create awareness.
- Maintain and ensure compliance with Standard Operating Procedures (SOPs).
- Partner with safety to ensure procedures are followed and accident or incident documentation is completed.
- Ensure compliance with safety requirements, including maintaining a clean, orderly, and safe work area.
- Serve as a customer contact when necessary.
- Ensure legal documentation and required paperwork are completed for receiving, storing, or shipping goods.
- Plan, monitor, and evaluate warehouse staff job results through coaching, guidance, development, and leadership.
- Promote participation in continuous improvement and maintain an attitude of support.
- Engage, manage, and hold direct-reporting staff accountable.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
