Logistics Planner - DCS

J.B. Hunt•Chester, NY
•$77,000 - $96,300•Onsite

About The Position

Under general supervision, the Logistics Planner executes load assignments to meet customer requirements for on-time, safe, damage-free freight delivery in a cost-effective manner. The role optimizes assets and drivers to meet customer requirements, service levels, revenue and profitability goals, and driver needs. It also manages external carriers to minimize costs and maximize customer service levels. The incumbent must be able to work any shift, including day, night, and weekend shifts, to provide scheduling flexibility and ensure operational success. The position is based in Chester, New York, in the Supply Chain department. The expected starting salary range is $77,000–$96,300. Starting pay may vary based on skills, education, experience, geography, and other qualifications. The position may be eligible for annual bonuses and incentives under applicable company plans. It is not eligible for employment-based sponsorship. Full-time benefits, subject to applicable eligibility requirements, include medical, dental, and vision benefits; a 401(k) retirement plan; life insurance; short- and long-term disability coverage; paid time off commensurate with tenure, including vacation and sick time; six weeks of paid maternity leave; two weeks of paid parental leave; and six paid holidays annually.

Requirements

  • High school diploma or GED and 3–4 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.
  • Ability to work any shift, including day, night, and weekend shifts.
  • Ability to travel consistently to account and customer locations.
  • Experience establishing and maintaining healthy working relationships with clients, vendors, and peers.
  • Experience with Microsoft Excel, Word, Access, PowerPoint, and Outlook.
  • GED or high school education is required.

Nice To Haves

  • Bachelor’s degree and 4–5 years of experience in the transportation/logistics industry.
  • Experience fostering strong customer relationships through delivery on commitments, open communication, and ongoing feedback and improvement.
  • Knowledge of J.B. Hunt’s vision, structure, culture, philosophy, operating principles, values, and code of ethics.
  • Knowledge of effective planning techniques and ability to contribute to short-term operational, 1–2-year tactical, and 3–5-year strategic planning in support of the overall business plan.
  • Ability to understand, monitor, update, or enhance existing business or work processes.
  • Ability to analyze effectively, determine root causes of organizational problems, and develop alternative solutions in the best interest of the business.
  • Ability to analyze situations accurately and make productive decisions based on informed judgment.
  • Understanding of the importance of meeting or exceeding established targets and ability to drive critical activities to completion.
  • Education in Business Administration/Management or Business Communications.

Responsibilities

  • Assign and pre-plan freight in accordance with DOT guidelines, appointment times, and driver availability to meet customer requirements, improve operational efficiency, and reduce operating costs.
  • Verify inbound capacity details, including driver hours, due homes, and trailer assignments, to manage utilization and support driving-team safety.
  • Monitor pickup and delivery times against driver performance to maintain service levels and customer satisfaction.
  • Build relationships with external carriers concerning freight availability and service issues, increase market capacity, and communicate with internal teams to identify volume opportunities.
  • Coordinate with Customer Experience Representatives and/or the appointment team to reset freight based on rail updates, missed appointments, and other developments that could affect service.
  • Match load assignment requirements to drivers’ available hours to maintain hours-of-service compliance and adherence to company regulations.
  • Meet or exceed operations productivity goals to minimize empty miles and maximize stops while reducing costs.
  • Resolve service issues promptly to meet or exceed customer requirements, maximize service levels, and support customer retention.
  • Coordinate equipment-pool availability at customer sites, market locations, and/or rail ramps to balance assets and meet operational and customer needs.
  • Balance freight and equipment availability in assigned markets according to capacity, customer requirements, and driver needs, and manage internal capacity to match freight volume.
  • Track and interpret customer KPIs to improve service execution and/or customer relationships.
  • Provide mentorship to Manager Trainees and Transportation Managers.
  • Improve account and location results by understanding operational performance indicators that affect financial results.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement plan
  • Life insurance
  • Short-term and long-term disability coverage
  • Paid time off commensurate with tenure, including vacation and sick time
  • Six weeks of paid maternity leave
  • Two weeks of paid parental leave
  • Six paid holidays annually
  • Potential eligibility for annual bonuses and incentives based on profitability or volumes, subject to company plan terms
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