Full Time Supervisor, Seaport District, Boston

Levi Strauss • Boston, MA

1d • Onsite

About The Position

The Supervisor is an integral member of the store management team, contributing to the implementation of strategies and operational excellence that support brand equity, customer satisfaction, and financial growth. The role creates a high-energy store experience by engaging consumers, modeling service behaviors, and coaching associates on sales and service. The Supervisor resolves consumer concerns, supports training and employee development, and partners with store management to promote engagement, retention, and talent. The position also handles cash and merchandise operations, follows store procedures, supports sales and performance goals, and supervises the store team when another member of management is absent.

This is a full-time store position in Boston, Massachusetts. The posted pay range is $18.80–$31.30 per hour, or the higher applicable local, state, or federal minimum wage. Pay within the range may vary based on factors including experience, qualifications, skills, seniority, store location, performance, and business needs.

Requirements

• Progressive retail leadership experience and demonstrated skills in supervising, coaching, and training.
• Ability to work a flexible schedule that meets business needs, including evening, weekend, and holiday shifts.
• Ability to perform all essential job functions and lift up to 40 pounds.
• Reliable transportation.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Engage consumers and model appropriate service behaviors to create a high-energy, compelling store experience.
• Supervise associates and provide consistent coaching on the sales training process to support high levels of service and sales.
• Resolve consumer concerns in accordance with company policy and with consumer satisfaction in mind; partner with the Store Manager on elevated consumer issues.
• Participate in training new hires and current employees on company culture, product knowledge, service practices, loss prevention, store policy and programs, and associate responsibilities.
• Partner with store management to set expectations, coach employees, and contribute to an environment that encourages engagement, retention, and talent.
• Deliver formal performance feedback in partnership with store management.
• Handle cash and merchandise operations, including shipment processing, floor sets, markdowns, and replenishment, while maintaining standards.
• Perform store procedures in compliance with store policy.
• Work with the Store Manager and other store managers to adapt store business strategies and meet or exceed daily store and individual sales and performance goals.
• Supervise the store team in the absence of another member of management.
• Comply with Levi's Stores policies, procedures, and programs and follow directives from store management.

Benefits

• 401(k) match of $1.25 for each $1 contributed, up to the first 6% of pay saved.
• Paid volunteer time, described as five hours per month and also as paid volunteer hours with charity donation matching up to $2,000 per year.
• Employee merchandise discount: the posting lists 60% off regular-price merchandise and also a 50% employee discount.
• Paid Family Leave.
• Full-time employees receive three weeks of paid time off during the first year, increasing to four or more weeks thereafter.
• Immediate medical, dental, and vision coverage for full-time employees; the posting also mentions free medical premiums with Live.
• Life and disability insurance.
• Incentive plans and a total rewards package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED