Full Time Supervisor, Seaport District, Boston

Levi Strauss & Co.•Boston, MA

1d•$19 - $31•Onsite

About The Position

The Supervisor is an integral member of the store management team, contributing to the successful implementation of strategies and operational excellence that support brand equity, customer satisfaction, and financial growth. The role creates a high-energy, compelling store experience by engaging consumers, modeling service behaviors, and coaching associates on sales and service. The Supervisor helps address consumer concerns, supports employee training and development, contributes to an inclusive and engaging workplace, and manages cash handling and merchandise operations. In partnership with store management, the Supervisor helps meet sales and performance goals and supervises the store team when another member of management is absent. The position is based in Boston, Massachusetts, and is full-time.

Requirements

Progressive retail leadership experience with proven skills in supervising, coaching, and training.
Ability to work a flexible schedule, including evening, weekend, and holiday shifts, to meet business needs.
Ability to perform the essential job functions and lift up to 40 pounds.
Reliable transportation.
High school diploma or GED preferred.

Nice To Haves

High school diploma or GED.

Responsibilities

Engage consumers and model service behaviors to create a high-energy store experience.
Supervise associates and provide consistent coaching on sales and service practices.
Resolve consumer concerns in accordance with company policy and partner with the Store Manager on elevated issues.
Participate in training new hires and current employees on company culture, product knowledge, service practices, loss prevention, store policies and programs, and associate responsibilities.
Partner with store management to set expectations, coach employees, support engagement, retention, and talent development, and deliver formal performance feedback.
Handle cash and merchandise operations, including shipment processing, floor sets, markdowns, and replenishment, while maintaining standards and complying with store procedures.
Work with the Store Manager, Associate Manager, and Assistant Store Manager(s) to adapt store business strategies and meet or exceed daily store and individual sales and performance goals.
Supervise the store team in the absence of another member of management.
Comply with Levi's Stores policies, procedures, and programs, and follow store management directives.

Benefits

401(k) match of $1.25 for every $1.00 contributed, up to the first 6% of pay saved.
Five hours of paid volunteer time per month with nonprofit organizations.
Product discount of 60% off regular-price merchandise.
Paid Family Leave.
For full-time employees: three weeks of paid time off in the first year, growing to four or more weeks thereafter.
For full-time employees: immediate medical, dental, and vision coverage; free medical premiums with Live.
For full-time and part-time employees: paid volunteer hours and charity donation matching up to $2,000 per year.
For full-time and part-time employees: 50% employee discount.
For full-time and part-time employees: 125% match on 401(k) contributions, up to 6%.
Opportunities to explore advanced roles at Levi's, Dockers, and Beyond Yoga.
Paid leave, life and disability insurance, 401(k) match, and health care benefits for eligible employees.