Supervisor Call Transfer
Hilton Grand Vacations•Orlando, FL
About The Position
This role involves supervising and developing front-line Vacation Advisors. Key responsibilities include monitoring calls, tracking performance metrics, and collaborating with other departments to ensure adherence to sales guidelines.
Responsibilities
- Coaching and developing front line Vacation Advisors
- Side by side and recorded call monitoring
- Tracking attendance, schedule adherence and sales performance at the team member level
- Work with other departments to ensure all package sales are within sales guidelines
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What This Job Offers
Career Level
Manager
Education Level
No Education Listed
