Supervisor AM Shift

Amer Sports Company•Ogden, UT
•Onsite

About The Position

Amer Sports is seeking a Supervisor to lead day-to-day warehouse operations within assigned departments at its onsite distribution center in Ogden, Utah. The Supervisor ensures safety, service, quality, and productivity targets are achieved by monitoring performance, setting daily priorities, allocating resources, and addressing operational barriers. This hands-on role leads and develops Team Leads, Specialists, and associates, promotes accountability and engagement, and supports staffing, training, and resource planning as business needs change. The Supervisor partners with other departments and Human Resources, supports employee relations and performance management, and serves as an escalation point for operational issues. The role also leads readiness for peak periods and volume surges, communicates performance to teams, and drives continuous improvement. The person must be willing to work the AM shift, Monday through Thursday, 5:00 a.m. to 3:30 p.m., and be flexible to work other shifts or hours based on business need. The position is based at Amer Sports’ modern distribution center in the Business Depot of Ogden, Utah. The role involves regular communication and frequent sitting, standing, and walking, with occasional kneeling, stooping, crouching, twisting, and lifting up to 50 pounds, with or without accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • At least 2–3 years of progressive experience in a fast-paced, high-volume distribution operation that includes automation.
  • At least 2–3 years of prior experience managing a team; minimum 2–3 years of leadership experience in a warehouse or distribution center environment.
  • High school diploma or equivalent experience, preferably with a focus on supply chain, logistics, or other operational areas.
  • Ability to coach, mentor, develop, and hold leaders accountable while building a pipeline of future talent.
  • Hands-on, action-oriented problem-solving skills and the ability to take initiative, remove obstacles, and drive issues through resolution.
  • Strong ownership, sound judgment, and confidence making independent decisions.
  • Ability to thrive in a fast-paced, high-volume environment while maintaining a positive attitude and sense of urgency.
  • Strong interpersonal and communication skills, including the ability to engage employees at all levels, build trust, and foster teamwork and accountability.
  • Results-driven approach with the ability to set clear expectations, measure performance, and deliver operational goals.
  • Willingness and ability to learn all aspects of warehouse operations and work hands-on alongside team members when needed.
  • Strong organizational, analytical, and computer skills; ability to manage competing priorities and make data-driven decisions.
  • Knowledge of Lean principles and commitment to continuous improvement.
  • Willingness to work the AM shift Monday through Thursday, 5:00 a.m. to 3:30 p.m., and flexibility to work other shifts or hours based on business need.

Nice To Haves

  • Experience with SAP WMS.
  • Experience with KNAPP KiSoft.
  • High school diploma or equivalent experience focused on supply chain, logistics, or other operational areas.

Responsibilities

  • Monitor departmental operational KPIs throughout the shift, identify trends and barriers, and implement corrective actions to meet safety, service, quality, and productivity targets.
  • Promote a people-first, performance-driven culture of accountability, engagement, teamwork, and operational excellence.
  • Champion safety, compliance, and housekeeping standards and maintain a clean, organized, and safe work environment.
  • Translate operational plans into daily priorities and direct Leads and Specialists in consistent execution.
  • Lead, coach, and develop Leads, Specialists, and associates; build a talent pipeline and prepare future leaders for advancement.
  • Hold teams accountable for performance expectations, SOP compliance, attendance standards, and company policies.
  • Coordinate with Leads and other Supervisors to allocate labor, equipment, and resources in response to business demands and volume fluctuations.
  • Partner with other departments to resolve issues and ensure seamless execution.
  • Maintain floor presence and provide coaching, recognition, and real-time feedback.
  • Support onboarding, training, cross-training, and performance development to improve workforce capability and flexibility.
  • Partner with Human Resources on employee relations matters, investigations, corrective actions, and performance management.
  • Prepare the department for peak periods, promotions, and volume surges by ensuring staffing, training, and operational plans are in place.
  • Review and communicate department performance to teams consistently.
  • Lead continuous improvement initiatives to improve service, quality, productivity, inventory accuracy, and operating costs.
  • Serve as the escalation point for operational issues; exercise independent judgment, communicate risks, and lead facility operations during assigned shifts when senior leadership is absent.
  • Promote cross-training and develop working knowledge across departments to support collaboration and leadership coverage.
  • Maintain a thorough understanding of area processes, equipment, systems, and workflows; step onto the floor to direct, support, and execute operational activities when needed.
  • Perform other duties as assigned in support of warehouse operations.

Benefits

  • Medical, dental, and vision coverage available the month after hire.
  • 401(k) retirement plan.
  • Paid time off and holidays.
  • Life insurance.
  • Pre-tax transit benefit program.
  • Discounts on Amer Sports products.
  • Healthy Lifestyle and Wellness programs.
  • Great working environment in the sports industry with colleagues around the world.
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