Housekeeping AM Supervisor

Omni Hotels & Spas•Frisco, TX

About The Position

The Housekeeping AM Supervisor ensures that the cleaning and servicing of guestrooms, public areas, back of house, and landings meet Omni four-star/four-diamond standards. The role supports housekeeping operations, helps maintain a safe and secure environment for the hotel, guests, and associates, and requires knowledge of the hotel, its facilities, and events. The position involves a flexible schedule, including holidays and weekends.

Requirements

Ability to maintain four-diamond-level cleanliness standards.
Ability to work with management on special projects.
Strong attention to detail and a sense of urgency.
Effective verbal and written communication skills.
Ability to lift at least 50 pounds.
Ability to push or pull at least 75 pounds.
Ability to stand and walk for the entire shift.
Ability to communicate via radio and phone as needed.
Ability to work a flexible schedule, including holidays and weekends.
Knowledge of the hotel, its facilities, and events.

Responsibilities

Inspect the cleaning and servicing of guestrooms and public areas.
Assign special projects as directed by the Director of Housekeeping.
Report needed repairs or discrepancies in guest rooms.
Ensure Guest Room Attendants have appropriate supplies and linens.
Assist with cleaning guest rooms when necessary.
Assist in processing AM and PM room status reports.
Ensure Guest Room Attendants’ linen carts are neat and well organized.
Ensure linen closets on guest room floors are completely stocked.
Keep the supply cage stocked, neat, and clean.
Ensure all guest rooms are punched in via phone after completion.
Ensure VIP rooms are inspected as soon as possible.
Prioritize check-out and vacated rooms.
Help maintain a safe and secure environment for the hotel, guests, and associates.