Supervisor, Warehouse

Hologic•Marlborough, MA

1d•$79,800 - $132,800

About The Position

The Supervisor, Warehouse leads the warehouse team to ensure inbound, outbound, returns, inventory, and related activities are completed on schedule with timely system updates. The role has particular focus on coordinating the planning and execution of export orders shipped by parcel, ocean freight, and air freight. It organizes, plans, and prioritizes work to improve inbound, outbound, and warehousing practices, and regularly tracks and reports metrics. The position directs subordinate employees using established guidelines, procedures, and policies; administers applicable company policies; and provides immediate supervision and advice to a unit or employee group. The supervisor monitors daily operations, analyzes issues using relevant factors and established practices, and exercises judgment within defined policies to resolve problems and meet schedules. The role also supports compliance with applicable FDA regulations, ISO requirements, company policies, and quality system procedures.

Requirements

High school diploma or GED; an associate degree may also be held.
At least 5 years of experience in a manufacturing environment.
Proficiency in MS Office and ERP/logistics systems.
Knowledge of inventory techniques and inventory computer systems and applications.
Ability to communicate effectively and promptly, verbally and in writing, adapting communication to the audience.
Problem-solving and critical-thinking skills to handle unexpected challenges.
Time and task management skills to prioritize and complete duties by their deadlines.
Experience in warehouse management and executing domestic and international shipments.
Experience coordinating inbound and outbound shipments, including imports, with internal and external partners.
Judgment to resolve day-to-day problems.
Highly organized and detail-oriented.

Responsibilities

Manage timely, quality execution of customer orders to meet scheduled pickup-ready and ship dates and service levels.
Lead and direct daily activities of on-site logistics and distribution teams and applicable carriers.
Plan resources and adjust staffing to ship all orders on time and in full.
Lead dynamic slotting to prepare the warehouse floor before orders arrive.
Drive change management and continuous improvement using best practices, KPI monitoring, and reporting.
Maintain inventory accuracy and review inventory transactions for data integrity.
Manage expiration dates, identify and isolate soon-to-expire products, and prevent shipment of expired products.
Oversee the daily cycle count program, publish results, reconcile data, and implement corrective actions.
Manage inventory control, cycle counts, and SOX compliance.
Maintain inventory location accuracy and transaction data integrity; monitor and escalate aging inventory.
Maintain a clean and safe work environment for warehouse staff.
Implement and control FEFO and LEFO processes.
Coach, mentor, motivate, and develop subordinate personnel; provide regular feedback and help remove barriers.
Set goals and review subordinate performance through the performance review process.
Coordinate long-term planning and resource planning to support distribution plans across a 0–12 month horizon.
Manage communication between production and corporate marketing, sales, and supply chain teams regarding production plans and demand changes.
Monitor and control ERP processes.
Ensure team members execute distribution operations within deadlines.
Assess the impact of demand changes on production plans and capacity.
Oversee team members’ daily activities and provide assistance as needed.
Address customer queries promptly and support customer satisfaction.
Inform customers about shipping status and delays.
Conduct training for new hires when required.
Perform other function-related activities as reasonably required by business needs.