Warehouse Supervisor

The Suddath Companies•Coppell, TX

11d•Onsite

About The Position

The Warehouse Supervisor leads and manages daily warehouse activities on a daily, shift, or team basis in accordance with company service and cost objectives. The role covers shipping, receiving, inventory, product repackaging, palletizing, and forklift operations. It also provides proactive customer service to assigned accounts, assists with scheduling inbound and outbound shipments with customers’ carriers when applicable, and manages warehouse customer invoices and billing documents. The current scheduled hours are Monday through Friday, 3:00 p.m. to 11:30 p.m., with possible weekends. The schedule may change to accommodate business needs. The position supervises the training, development, appraisal, and work assignments of Material Handlers and temporary personnel when applicable. It operates with general direction and independent judgment within division or department policy guidelines. The work takes place in indoor and outdoor shop environments with adequate ventilation. Conditions may include vibration, inadequate lighting, awkward or confined workspaces, work above ground level where falling is possible, frequent lifting and carrying, and typical loud noises. The employee must regularly lift or move up to 50 pounds unassisted, carry and climb a ladder, and perform extended standing and walking, along with frequent reaching, twisting, stooping, squatting, crouching, climbing, and repetitive hand and foot movements.

Requirements

Bachelor’s degree from a four-year college or university, or at least three years of related experience and/or training, or an equivalent combination of education and experience.
Certified license for powered material-handling equipment.
Required knowledge of RF scanners and SAP.
Ability to learn and effectively use move management, timekeeping, HRIS, and other software systems used for job duties.
Ability to read and interpret business and professional publications, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
Strong interpersonal and communication skills, including the ability to manage communications among multiple parties using software technology and negotiate and resolve customer claims.
Ability to apply fractions, percentages, ratios, and proportions; perform arithmetic with whole numbers, fractions, and decimals; calculate rates and percentages; and interpret bar graphs.
Ability to follow detailed written or oral instructions, address standardized problems involving concrete variables, analyze data and information, process substantial paperwork and transactions accurately, and use innovative approaches to resolve complex problems.
Ability to prioritize and reprioritize as situations change, multitask, organize workflow, meet deadlines, and manage daily responsibilities.
Ability to regularly lift or move up to 50 pounds unassisted.
Ability to carry and climb a ladder and stand and walk for extended periods, including at least two hours at a time, four times during an eight-hour day.
Ability to frequently twist, stoop, squat, reach above shoulder level, crouch, and use hands and feet simultaneously for repetitive movements.
Manual dexterity sufficient to reach for and handle items, work with fingers, and perceive attributes of objects and materials.
Vision abilities include close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.

Responsibilities

Operate warehouse equipment safely and efficiently in accordance with prescribed methods and OSHA standards, including daily inspection and maintenance.
Load, unload, move, stack, and stage products and materials using forklifts, reach trucks, or motorized pallet riders.
Receive inbound shipments safely, move products to storage locations, and stack and store merchandise in appropriate areas.
Pull and prepare products for shipment, verify shipment quantities and types, and move products from staging or storage into rail cars, trailers, or containers.
Ensure inbound and outbound shipments are accurate and free of damage.
Pick, pack, and assemble products, including light mechanical or electrical component assembly that may require hand tools; perform record storage as needed.
Label, sort, wrap, pack, and repack products as needed.
Maintain records and reports for inventory control and security; complete records accurately and on time.
Supervise the checking and unloading of inbound shipments, orderly product stacking, and picking and staging of outbound shipments to meet productivity expectations.
Verify inbound and outbound paperwork with drivers and ensure products are properly counted.
Compute and analyze daily and weekly production metrics.
Assist with physical inventories and maintain the product locator system.
Optimize space utilization and rotate products using FIFO.
Ensure customer special requests are fulfilled and investigate problems or discrepancies.
Coordinate with other departments and functions as necessary.
Maintain a clean, neat, and orderly work area and assist with warehouse security.
Comply with safety policies, practices, and procedures and report unsafe activities to a supervisor.
Participate in team efforts to achieve departmental and company goals; provide leadership by example and share knowledge and skills.
Communicate industry and brand knowledge to associates.
Perform other duties as assigned or required by account-specific needs.
Supervise the training, development, appraisal, and work assignments of Material Handlers and temporary personnel, if applicable.