Warehouse Supervisor

Cencora•Roanoke, TX
•Onsite

About The Position

The Warehouse Supervisor leads warehouse associates and oversees warehouse functions, including receiving, shipping, returns, picking, packing, checking, stocking, order filling, and management of the cage/vault. The role also oversees verification and recordkeeping for outgoing controlled-substance shipments and ensures that safety guidelines and applicable policies, procedures, and DEA regulations are followed. The position is onsite at Cencora’s facility in Roanoke, Texas, supporting its AmerisourceBergen business.

Requirements

  • Broad training in a field such as business administration, accountancy, sales, marketing, computer sciences, or a similar vocation, generally obtained through a four-year bachelor's degree or an equivalent combination of experience and education.
  • Normally at least two years of directly related and progressively responsible experience.
  • Ability to communicate effectively as a leader, orally and in writing.
  • Good decision-making, analytical, leadership, coaching, and interpersonal skills.
  • Basic mathematical skills.
  • Working knowledge of warehouse operations.
  • Strong organizational skills and attention to detail.
  • Computer proficiency with Outlook, PowerPoint, Word, and Excel.
  • Ability to build positive working relationships with distribution center associates and foster teamwork.
  • Willingness to work extended hours and participate in a weekend on-call rotation as needed.
  • Willingness to participate in physical inventory when scheduled.

Nice To Haves

  • Proficiency operating a reach truck may be required, depending on the assigned area.

Responsibilities

  • Hire, direct, and manage the performance of warehouse associates, including handling terminations.
  • Direct workflow, motivate and train associates, monitor performance, and coach employees to support their development.
  • Oversee warehouse functions such as receiving, shipping, returns, picking, packing, checking, stocking, order filling, and cage/vault management.
  • Monitor work processes and recommend or implement changes to improve productivity, efficiency, accuracy, and costs.
  • Support compliance with company policies and procedures, safety rules, and DEA regulations.
  • Oversee receipt of merchandise, ensure only products intended for the Distribution Center are accepted, and ensure accurate daily receiving logs.
  • Oversee staff counting, weighing, and identifying items being shipped and checking materials against invoices, bills of lading, customer orders, and related documents.
  • Oversee order filling and the double-checking and shipment of controlled substances with cage/vault clerks or order fillers.
  • Maintain delivery records, including time, date, quantity, source, and destination of shipped materials.
  • Oversee route and departure manifests to support timely customer deliveries and, as needed, work with customers to resolve delivery or order-filling issues.
  • Ensure records document order-filling details, including quantity, size, strength, and NDC numbers.
  • Oversee packing quality and protection of breakable items so merchandise reaches customers in satisfactory condition.
  • Ensure detailed records are maintained for incoming and outgoing controlled substances in the cage/vault area.
  • Track associate attendance, monitor performance, and manage overtime.
  • Participate in weekend on-call rotation, extended hours, and physical inventory when scheduled or needed to meet business requirements.
  • Perform related duties as assigned.

Benefits

  • Medical, dental, and vision care.
  • Backup dependent care may be available.
  • Adoption assistance.
  • Infertility coverage and family-building support.
  • Behavioral health solutions.
  • Paid parental leave.
  • Paid caregiver leave.
  • Training programs and professional development resources.
  • Mentorship programs.
  • Employee resource groups and volunteer activities.
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