Supervisor, Warehouse PC 1277

Miltenyi Biotec•Gaithersburg, MD

16d

About The Position

Responsible for the daily supervision of a team of eight to ten hourly Materials Management Associates in a GMP warehouse and manufacturing environment. The team supports receiving, storage, picking, packing, shipping, internal reservations, and inventory management. Most work takes place in ambient conditions, with some activities in 2–8°C and −20°C environments and work involving −30°C, −73°C, and −135°C freezers. Some activities take place in a high-bay warehouse. The role requires knowledge of the team’s work areas and the technology used to perform assigned work. The supervisor supports 24/7 commercial LV and CGT manufacturing, maintains safe and compliant warehouse operations, and contributes to continuous improvement, audits, and regulatory inspections. The position requires 0–5% domestic travel. The listed hiring range is $75,516–$88,914 per year. The company offers health, vision, and dental insurance and a 401(k) plan, subject to eligibility requirements; certain positions may also be eligible for bonuses or commissions.

Requirements

High school diploma or equivalent.
At least 5 years of experience as an individual contributor.
At least 5 years of experience in warehousing or warehouse activities.
At least 3 years of experience in lead roles involving people or projects.
At least 4 years of experience with an ERP system; SAP MM is preferred.
At least 4 years of experience in a GMP and/or ISO environment.
Excellent organizational and leadership skills.
Proficiency in SAP or other ERP systems.
Proficiency in Microsoft Office.
Experience in a GMP environment.
Working knowledge of GMP, GCP, GDP, and other regulatory requirements.
Working knowledge of quality management systems such as Trackwise, QUMAS, QLIMS, Veeva, Master Controls, and ENNOV.
Ability to communicate effectively in English, both in writing and verbally, to ensure understanding of SOPs and safety requirements.
Ability to work across functional disciplines and adapt to a constantly evolving environment.
Self-motivation and a strong sense of ownership in areas of responsibility.
Ability to lead team members, provide customer-oriented service, and solve problems quickly.
Ability to organize and coordinate; comprehend and follow instructions; direct, control, plan, analyze and interpret information; solve problems; make sound decisions; and perform with frequent interruptions.
Good eye-hand coordination and ability to use a keyboard, computer, and phone; maintain a stationary position; perform repetitive movements and reaching; position oneself to move; and move or transport up to 50 pounds.
Regular and predictable attendance.
Ability to work around extreme temperatures, including cold or hot environments.

Nice To Haves

SAP MM experience is preferred.
Continuous-improvement training.

Responsibilities

Supervise, train, and coach Materials Management Associates to build a high-performing and diverse team capable of supporting 24/7 commercial LV and CGT manufacturing.
Oversee daily warehouse functions, including receiving, put-away, stock replenishment, picking, packing, shipping, and basic inventory transactions in a GMP environment.
Lead the team in operating safely and compliantly.
Assign daily tasks and adjust resources according to workload and operational priorities.
Troubleshoot inventory, equipment, and system issues; identify resolutions and escalate issues to supporting functions when needed.
Lead team huddles, approve vacations, and provide first-level support to staff on escalated issues.
Author and edit Standard Operating Procedures (SOPs) as needed.
Lead corrective actions related to deviations and audit findings.
Provide daily status reports and metrics to the manager as directed, with recommendations for improving performance when appropriate.
Serve as a subject matter expert on processes, equipment, and procedures.
Maintain appropriate packaging-supply levels and organized work areas.
Lead continuous-improvement efforts for warehouse operations through Yellow Belt, Green Belt, and 5S initiatives.
Support and lead operational tours for client, internal, and regulatory audits.
Manage commercial drug-substance freeze-down, storage, cell-bank storage, distribution, and shipment to clients.
Support client audits for the Materials Management organization as its subject matter expert.
Support FDA regulatory inspections and ensure GMP compliance, with no critical observations within the department.
Perform other duties as assigned.