Supervisor, Warehouse PC 1277

Miltenyi Biomedicine • Gaithersburg, MD

17d • $75,516 - $88,914

About The Position

The Supervisor, Warehouse is responsible for daily supervision of a team of eight to ten hourly Materials Management Associates in a GMP warehouse and manufacturing environment. The team handles receiving, storage, picking, packing, shipping, filling internal reservations, and inventory management. Most work takes place in an ambient environment, with some activities in 2–8°C and –20°C environments and work involving –30°C, –73°C, and –135°C freezers. Some activities take place in a high-bay warehouse. The supervisor is expected to understand the team’s work areas and the technology used for assigned work.

The role supervises, trains, and coaches associates supporting 24/7 commercial LV and CGT manufacturing. It oversees warehouse operations, ensures safe and compliant work, assigns tasks and adjusts resources, resolves or escalates inventory, equipment, and system issues, and provides first-level support to staff. The supervisor also authors and edits SOPs, leads corrective actions and continuous-improvement initiatives, reports operational status and metrics, and serves as a subject matter expert during tours, audits, and regulatory inspections.

The position manages commercial drug-substance freeze-down, storage, cell-bank storage, distribution, and shipment to clients. The hiring range is $75,516–$88,914 per year. The company offers health, vision, and dental insurance and a 401(k) plan; eligibility requirements apply. Some positions may be eligible for additional compensation, such as bonuses or commissions.

Requirements

• High school diploma or equivalent.
• At least 5 years as an individual contributor.
• At least 5 years of experience in warehousing or warehouse activities.
• At least 3 years of experience in lead roles, either people or project leadership.
• At least 4 years of experience with ERP systems.
• At least 4 years of experience in a GMP and/or ISO environment.
• Excellent organizational and leadership skills.
• Proficiency in SAP or other ERP systems.
• Proficiency in Microsoft Office.
• Experience in a GMP environment.
• Continuous-improvement training.
• Working knowledge and understanding of GMP, GCP, GDP, and other regulatory requirements.
• Working knowledge and understanding of quality management systems such as Trackwise, QUMAS, QLIMS, Veeva, MasterControl, and ENNOV.
• Ability to communicate effectively in English, both verbally and in writing, to ensure understanding of SOPs and safety requirements.
• Ability to work across functional disciplines and adapt to a constantly evolving environment.
• Self-motivation and a strong sense of ownership.
• Ability to lead team members, provide customer-oriented service, and solve problems quickly.
• Ability to organize and coordinate, comprehend and follow instructions, direct and plan work, analyze and interpret information, make sound decisions, and perform with frequent interruptions.
• Good eye-hand coordination; ability to use a keyboard, computer, and phone; maintain a stationary position; perform repetitive movements; reach; position oneself to move; and move or transport 50 pounds.
• Regular and predictable attendance.
• Ability to work around extreme temperatures, including cold or hot conditions.
• Domestic travel requirement of 0–5%.

Responsibilities

• Supervise, train, and coach Materials Management Associates to develop a high-performing and diverse team supporting 24/7 commercial LV and CGT manufacturing.
• Supervise daily warehouse functions, including receiving, put-away, stock replenishment, picking, packing, shipping, and basic inventory transactions in a GMP environment.
• Lead the team to operate safely and compliantly.
• Assign daily tasks and adjust resources based on workload and operational priorities.
• Troubleshoot inventory, equipment, and system issues; identify resolutions and escalate issues to supporting functions as needed.
• Lead team huddles, approve vacations, and provide first-level support to staff on escalated issues.
• Author and edit Standard Operating Procedures (SOPs) as needed.
• Lead corrective actions associated with deviations and audit findings.
• Provide daily status reports and metrics to the manager as directed, and recommend performance improvements when needed.
• Serve as a subject matter expert on processes, equipment, and procedures.
• Maintain appropriate packaging-supply levels and organized work areas.
• Lead continuous improvement for warehouse operations through Yellow Belt, Green Belt, and 5S initiatives.
• Support and lead operational tours for client, internal, and regulatory audits.
• Manage commercial drug-substance freeze-down, storage, cell-bank storage, distribution, and shipment to clients.
• Support client audits for the Materials Management organization as a subject matter expert.
• Support FDA regulatory inspections and ensure GMP compliance within the department.
• Perform other duties as assigned.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• 401(k) plan
• Additional compensation such as bonuses or commissions may be available for certain positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED