Supervisor - Veterinary Services (Dallas Animal Services - Civil Service)

City of Dallas

1d • $28 - $34

About The Position

The Veterinary Services Supervisor leads and oversees daily animal intake, examination, and care operations at the City's animal shelter. The role supervises non-exempt staff, including veterinary technicians and assistants, and spends work time performing the type of work supervised. It provides evaluations and treatment support for animals, trains staff, and ensures animals are processed and cared for effectively. The role also supports the veterinarian and helps establish effective policies and procedures.

The position requires availability for varying shifts, including nights, weekends, and holidays, as well as 24/7 on-call status. It is subject to inclement weather. A valid driver's license with a good driving record is required. The employee must obtain a Texas Department of State Health Services euthanasia certification within the probationary period. Applicants must have no animal cruelty convictions and no felony drug offenses within the past ten years.

Requirements

• Four years of experience in Animal Services, Animal Welfare, Animal Husbandry, Social Services, a Veterinary Clinic, Law Enforcement, Code Compliance, or First Responders, with experience in at least two of the listed areas, such as animal control, euthanasia, cruelty or rabies prevention, veterinary assistance or technology, emergency veterinary medicine, animal disposition and evaluation, law enforcement, warrants, public presentations or court appearances, training programs, team operations, positive placement programs, or complaint resolution and disciplinary recommendations.
• Two years of lead work or supervisory responsibilities; this may be included in the required experience.
• High school diploma or GED.
• Valid driver's license with a good driving record.
• Obtain euthanasia certification issued by the Texas Department of State Health Services within the probationary period.
• No animal cruelty convictions.
• No felony drug offenses within the past ten years.
• Knowledge of animal husbandry, nutrition, disease, diagnostics, heartworm disease and treatment, and pharmaceuticals.
• Knowledge of Local, State, and Federal laws as applied to shelter medicine.
• Ability to diagnose and recognize illness, injury, and disease in animals.
• Ability to handle and humanely manage domestic or exotic animals at different health stages.
• Ability to prepare and maintain health records and reports.
• Ability to establish and maintain effective working relationships and communicate effectively verbally and in writing.
• Organizational and time-management skills, including de-escalation techniques.
• Availability to work varying shifts, including nights, weekends, holidays, and 24/7 on-call status; subject to inclement weather.

Nice To Haves

• A current Veterinary Technician certification plus three years of required experience, including one year of lead work or supervisory responsibilities, may satisfy the education and experience requirements.
• Valid professional animal shelter/control-related training or certification from a State or National organization plus three years of required experience, including one year of lead work or supervisory responsibilities, may satisfy the education and experience requirements.

Responsibilities

• Supervise and monitor animal examination and intake operations, including assigning work, evaluating performance, enforcing policies, and training staff.
• Create and implement schedules, assignments, and workflows; ensure coverage and timely completion of work.
• Inspect work for quality and compliance, identify improvements, and assess animals in kennel areas for care and medical needs.
• Evaluate animals with medical requests, identify ailments and treatment options, provide medications, update records, manage animal flow, and track shelter capacity.
• Assist the veterinarian with procedures and examinations and support medical evaluations and treatment.
• Oversee animal intake rooms and ensure safety, security, cleanliness, and adequate supplies.
• Train and support technicians and veterinary assistants, provide professional development, and collaborate with the veterinarian on policies and procedures.
• Perform other work as needed or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED