Supervisor, Triage Nursing

Endeavor Health•Skokie, IL
•$39 - $61•Onsite

About The Position

The Supervisor, Triage Nursing supervises clinical personnel activities to support high-quality patient care. The supervisor sets work priorities, prepares daily assignments and staffing schedules, approves overtime, and serves as a resource for clinic personnel resolving operational and patient-care issues. The role also provides professional nursing care as needed and performs Triage RN clinical duties, including patient assessment, medical-record documentation, and patient education. The position works full time in Skokie, Illinois, Monday through Friday from 8:00 a.m. to 4:30 p.m. Travel to other sites is required based on department need.

Requirements

  • Two years of Nurse Triage experience.
  • Valid driver's license.
  • Registered Nurse (RN) license through the Illinois Department of Financial and Professional Regulation (IDFPR).
  • CPR certification.

Responsibilities

  • Provide care appropriate to the ages and physical, psychological, and cultural needs of patients served.
  • Perform Triage RN clinical duties, including assessing patients, documenting in medical records, and providing appropriate patient education.
  • Manage and direct clinical personnel to ensure effective, efficient, and safe patient care in accordance with established standards.
  • Evaluate patient-care needs, set work priorities, delegate assignments, prepare employee staffing schedules, and approve overtime as necessary.
  • Serve as a resource for questions about policies, patient-care standards, and Nurse Triage.
  • Interview candidates, recommend hiring, orient and train triage personnel, evaluate office personnel performance, and recommend discipline or discharge when necessary.
  • Collaborate with the Clinic Manager/Director to develop and present in-services, education programs, and monthly staff meetings.
  • Monitor triage activities, identify areas for improvement or enhancement, recommend changes to the Clinic Manager/Director, and implement approved processes.
  • Develop and maintain collaborative working relationships with ancillary personnel.
  • Maintain supplies and equipment and recommend purchases of new or replacement items.
  • Continue professional education through relevant conferences, seminars, and literature, and attend required supervisor meetings.
  • Conduct clinical staff competency reviews and quality audits.
  • Perform payroll and other financial duties as required.

Benefits

  • Career pathways to promote professional growth and development.
  • Various medical, dental, and vision options.
  • Tuition reimbursement.
  • Free parking at designated locations.
  • Wellness Program Savings Plan.
  • Health Savings Account options.
  • Retirement options with company match.
  • Paid time off.
  • Community involvement opportunities.
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