Supervisor, Transportation (Commercial Drivers License) - SYGMA - US

Sysco•Belleville, IL

1d•$62,800 - $94,200

About The Position

This position supports the transportation manager or director by supervising delivery and backhaul activities. The supervisor trains and oversees transportation associates, ensures compliance with government regulations, and promotes the safety and security of the transportation department. The role includes managing schedules, labor hours, supplies, company assets, repairs, productivity, and customer delivery issues, as well as performing the duties of supervised associates when needed and qualified. The position works non-traditional hours, including evenings, nights, weekends, holidays, and on-call periods. Occasional travel to other distribution centers or the corporate office may be required. The role may involve exposure to wet, hot, cold, humid, noisy, or confined environments, moving mechanical parts, high places, and fumes or airborne particles. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma, GED, equivalent degree, or an equivalent combination of education and related experience.
2–4 years of transportation experience and/or training.
Commercial vehicle drivers must be able to read and speak English sufficiently to converse with the general public, understand highway traffic signs and signals, respond to official inquiries, and complete reports and records.
Knowledge of Federal Motor Carrier Safety Regulations, DOT rules and regulations, preferred work methods, standard operating procedures, spreadsheet software, and word-processing software.
Ability to make timely independent decisions in support of company policies and procedures.
Ability to engage and lead individual and team discussions and meetings.
Ability to solve practical problems and interpret written, oral, diagrammatic, or schedule-based instructions.
Ability to apply relevant policies consistently, promptly, and objectively.
Ability to work in a disciplined manner, follow established procedures and practices, and comply with local, state, and federal regulations.
Ability to manage pressure and stress in a deadline-oriented environment and handle customer service issues.
Ability to learn SYGMA technology software and programs.
Ability to read, comprehend, write, and speak English.
Ability to perform arithmetic using whole numbers, common fractions, and decimals.
Ability to read, analyze, and interpret technical procedures and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals and to present information effectively and respond to questions from groups, managers, clients, customers, and the general public.
Regularly sit, talk, and hear; frequently stand, walk, bend, handle or feel objects, reach, and climb or balance; occasionally stoop, kneel, crouch, crawl, lift or move up to 100 pounds, and push or pull up to 350 pounds using a two-wheeled hand cart.
Vision abilities required include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

A two- or four-year college degree in business management, supply chain management, or a similar major.
Class A Commercial Driver’s License; preferred but not required.
Certificate of DOT regulations training.

Responsibilities

Supervise the daily work and safety of transportation associates, including compliance with standard operating procedures, food safety standards, preferred work methods, planned routes, and safe and efficient customer service.
Ensure associates comply with local, state, and federal regulations, including DOT and OSHA requirements, and keep electronic logs current and accurate.
Oversee labor hours and consumable supplies within budget.
Prepare work schedules, including additional workdays and shifts as needed.
Assist with training new associates and cross-training existing associates.
Direct the proper selection and use of company assets in support of the delivery department.
Coordinate required repairs with appropriate departments.
Review delivery functions and productivity reports; recommend efficiency ideas and cost-reduction measures and help implement delivery changes.
Interpret, train on, and consistently enforce company policies, protocols, and procedures, including food safety, DOT, and recordkeeping requirements.
Communicate with warehouse and customer service teams to resolve customer or delivery issues collaboratively.
Visit customer locations and meet with customers to address issues and assess delivery difficulty.
Maintain positive associate relations through regular department or pre-shift meetings.
Keep communication channels open by answering associate questions and explaining policies and procedures.
Monitor associate morale and submit or respond to ideas that improve engagement and enablement.
Work with the safety manager on training, associate observations, updates to preferred work methods, accident investigations, root-cause determinations, and routine safety inspections.
Recommend corrective action or behavior modification when required.
Perform staff management functions, including selection, development, discipline, performance reviews, and/or terminations.
Work the assigned schedule, maintain regular and predictable attendance, and work outside the normal schedule as required by workload demands.
Perform the duties of supervised associates and other related duties as needed and qualified.