Supervisor, Transportation (Commercial Drivers License) - SYGMA - US

Sysco•Torrance, CA

1d•$72,700 - $109,100

About The Position

This position supports the transportation manager or director by supervising delivery and backhaul activities. The role trains and supervises transportation department associates, promotes safety and security, and ensures compliance with government regulations. It oversees daily transportation work, schedules, labor hours, supplies, company assets, repairs, productivity, and customer service. The supervisor also supports associate development and engagement, coordinates with warehouse, customer service, and safety teams, and carries out management responsibilities such as staff selection, discipline, performance reviews, and terminations. The role may perform the duties of supervised associates and other related duties as needed and qualified.

Requirements

High school diploma, GED, equivalent degree, or an equivalent combination of education and related experience.
2–4 years of transportation experience and/or training.
Commercial vehicle drivers must be able to read and speak English sufficiently to communicate with the public, understand highway traffic signs and signals, respond to official inquiries, and complete reports and records.
Knowledge of Federal Motor Carrier Safety Regulations, DOT rules and regulations, preferred work methods, standard operating procedures, spreadsheet software, and word processing software.
Ability to make timely independent decisions in support of company policies and procedures.
Ability to lead individual and team discussions and meetings.
Ability to solve practical problems and interpret written, oral, diagrammed, or scheduled instructions.
Ability to apply policies consistently, objectively, and on time; follow established procedures and comply with local, state, and federal regulations.
Ability to manage deadline-related pressure and stress associated with customer service issues.
Ability to learn SYGMA technology software and programs.
Ability to read, comprehend, write, and speak English; perform arithmetic using whole numbers, fractions, and decimals; and read, analyze, and interpret technical procedures or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and present information and respond to questions from managers, clients, customers, and the general public.
Ability to meet the physical demands of the job, including sitting, talking, hearing, standing, walking, bending, handling objects, reaching, climbing or balancing, and occasionally lifting or moving up to 100 pounds and pushing or pulling up to 350 pounds using a two-wheeled hand cart.
Ability to work non-traditional hours, including evenings, nights, weekends, holidays, and on-call, and occasionally travel to other distribution centers or the corporate office as business needs require.

Nice To Haves

A 2- or 4-year college degree in business management, supply chain management, or a similar major.
Class A Commercial Driver’s License.
Certificate of DOT regulations training.

Responsibilities

Supervise the daily work and safety of transportation associates, including adherence to standard operating procedures, food safety standards, preferred work methods, planned routes, and safe and efficient customer service.
Ensure associates comply with local, state, and federal regulations, including DOT and OSHA requirements, and maintain current and accurate electronic logs.
Oversee labor hours and consumable supplies within budget.
Prepare work schedules, including extra work days and shifts as needed.
Assist with training new associates and cross-training existing associates.
Direct the proper selection and use of company assets in support of the delivery department.
Coordinate necessary repairs with appropriate departments.
Review delivery functions and productivity reporting, recommend efficiency and cost-reduction measures, and assist with implementing delivery changes.
Interpret, train, and enforce company policies, protocols, and procedures, including food safety, DOT, and record keeping requirements.
Communicate with warehouse and customer service teams to resolve customer or delivery issues collaboratively.
Visit customer locations to address issues and assess delivery difficulty.
Maintain positive associate relations through regular department or pre-shift meetings.
Answer associates’ questions and explain policies and procedures.
Monitor associate morale and submit or respond to ideas that improve engagement and enablement.
Work with the safety manager on training, associate observations, preferred work methods, accident investigations, root-cause analysis, and routine safety inspections.
Recommend corrective action or behavior modification when required.
Perform management functions involving staff selection, development, discipline, performance reviews, and/or terminations.
Work the assigned schedule, maintain regular and predictable attendance, and work outside the normal schedule as required by workload demands.
Perform the duties of supervised associates and other related duties as needed and qualified.