About The Position

This is an operations position responsible for performing clerical duties within the transportation department, including maintaining regulatory compliance as required by the Department of Transportation (DOT). The role supports transportation operations, delivery associates, and inbound freight processes.

Requirements

  • High school diploma or GED.
  • Valid driver's license with a driving record that meets the company's insurability standards.
  • Strong leadership, analytical, and motivational skills.
  • Knowledge of Department of Transportation (DOT) regulations.
  • Proficient written and verbal communication skills.
  • Expertise in the Windows operating system and use of Excel and Word.
  • Understanding of manpower scheduling.
  • Ability to meet the physical demands of the job, which may include standing, walking, sitting, handling objects, reaching, climbing or balancing, stooping, kneeling, crouching, crawling, talking, and hearing.
  • May need to lift up to 40 pounds.
  • May need close and distance vision.

Nice To Haves

  • Two years of prior customer service experience.
  • Two years of distribution or transportation experience in a high-volume route delivery operation.

Responsibilities

  • Gather, organize, and process driver daily paperwork, logs, manifests, and vehicle inspections.
  • Answer phones, route calls, and take messages.
  • Research operational challenges, order supplies, and serve as a liaison between the office and operations.
  • Respond to delivery associate issues and provide support toward resolution.
  • Process inbound freight paperwork weekly.
  • Serve as the primary contact for inbound freight issues.
  • Run daily reports for operations supervisors, including observations and vehicle tracking.
  • Perform other tasks as assigned by supervision or management.
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